Outsourcing Officer

SEI Investments is a leading global provider of asset management and investment technology solutions. The company’s innovative solutions help corporations, financial institutions, financial advisors, and affluent families create and manage wealth. SEI is a people focused organization which encourages and recognizes employee development as being a critical component in the provision of excellent client service. An open, collaborative and detail-oriented environment underpins this business objective.

Position Description:

The Outsourcing Officer, is responsible for implementing and advising on any required enhancements and monitoring the Luxembourg Outsourcing framework, ensuring the ongoing compliance and alignment with regulations and industry best practice.  The Outsourcing Officer will work closely with Operations, Management, Risk, ICT, Legal and Compliance to manage all aspects of the Outsource Program. The individual will work collaboratively across several SEI teams and legal entities globally to ensure Commission de Surveillance du Secteur Financier (CSSF) guidelines and requirements are adhered to and will escalate if issues or concerns arise.

What you will do:

Tasks including:

• Support the business to deliver on its’ business strategy whilst ensuring compliance with the Outsourcing Program and adhering to all applicable regulatory requirements

• Analyse regulatory and legislative developments and assess their applicability and impact to the business

• Responsible for the preparation of outsourcing arrangement materials for submission to the CSSF

• Responsible for the effective governance around outsourcing

• Ensure all outsourcing documentation including Terms of Reference, policies, exit plans, training materials, ongoing monitoring, KPIs, risk assessments, criticality assessments and Outsourcing Registers are maintained accurately, timely and to the highest standards

• Oversee coordination of initial and ongoing (periodic) oversight and due diligence of critical or important outsourced service provides, as required as part of the wider business outsourcing framework

• Coordination of take back/resilience testing

• Regular assessment of operational and concentration risk associated with outsourcing arrangements

• Communication with stakeholders at all levels to manage regulatory compliance and risk including advice to the board of directors, external and/or group stakeholders, and senior management

• Maintain high client service standards to achieve complete client reference ability.

What you will bring to the table:

• Significant fund operations background with in-depth knowledge of Outsourcing in the Financial Services industry.

• 10+ years’ experience,

• Detailed knowledge and implementation outsourcing regulations (Specifically Circulars 22/806, 22/811, 18/697).

• Proven track record of managing multiple outsourced service providers and offshore client service centres (preferable) 

• Excellent communication skills (oral and written)

• Ability to implement and evaluate strategies for improving outsourcing arrangements

• Demonstrable relationship building skills both internally and externally and across all levels

• Solutions focused with strong attention to detail

Attributes we value:

• In depth knowledge of the Microsoft suite of tools

• Project management experience

• Third level qualification

Benefits you can expect:

Healthcare for yourself, your spouse and any dependents up to the age of 18 years. Pension Scheme. Tax Saver Travel Benefits. Bike to Work Scheme. On-site Gym with Fitness Classes and 1:1 PT Sessions. Club Supplement. Education Assistance. Competitive Family & Annual Leave Entitlements as well as 2 Paid Volunteer Days per year. Life Assurance. Annual Employee Share Participation Scheme.

We are focused on ensuring a healthy work-life balance and offer a hybrid working model and flexible working hours.

SEI is an Equal Opportunity Employer and so much more.

We recognize that our people are our most valuable asset and are (literally) invested in your success; we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance and offer our employees benefits which include private medical care for you and your family, educational assistance scheme and actively encourage work life balance

About SEI® & SEI Lux:

SEI (NASDAQ:SEIC) delivers technology and investment solutions that connect the financial services industry. With capabilities across investment processing, operations, and asset management, SEI works with corporations, financial institutions and professionals, and ultra-high-net-worth families to help drive growth, make confident decisions, and protect futures. As of June 30, 2023, SEI manages, advises, or administers approximately $1.3 trillion in assets. For more information, visit seic.com.

SEI Investments - S.A. (“SEI Lux”) is SEI’s Luxembourg-based European subsidiary, a specialized PSF, authorised and regulated by the Commission de Surveillance du Secteur Financier (“CSSF”) (B257752), providing administrative and transfer agency services to Luxembourg investment funds.

The position title reflected in this job description is aligned with SEI's current internal job architecture. As part of SEI's role and career framework, internal job titles may not directly correspond to external market titles and may differ from titles previously assigned during an employee's tenure or at the time of hire.

SEI is an Equal Opportunity Employer and so much more:

SEI is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

We recognize that our people are our most valuable asset and are (literally) invested in your success we know that a healthy, happy and motivated workforce is key to our continued growth. We are focused on ensuring a healthy work-life balance.

We are a technology and asset management company, delivering on our promise of building brave futuresSM—for our clients, our communities, and ourselves. Come build your brave future at SEI.

Note:

This position will require a successful background check, including employment verification, education verification and criminal history review, once an offer has been extended and accepted.

AI Acceptable Use in the application and interview process:

SEI acknowledges the growing integration of artificial intelligence (AI) tools into individuals’ personal and professional lives.  If you intend to incorporate the use of any AI tools at any stage of the application and/or interview process, please ensure you have reviewed and adhere to our AI use guidelines.