Food Bank Worker

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description:

Position Purpose summary:  

The Food Bank Worker provides support to the food bank program provided by The Salvation Army Kitchener Community Church & Family Care Centre.

Accountabilities:

Food Bank

• Aid with processing, unloading, documenting, and sorting donations of food for the Food Bank program and assist with preparing donated items for distribution.

• Maintain food bank stock, cleanliness, tidiness, and organization of food bank area, if needed assist with food drives.

• Ensure that all clients are treated with dignity and respect.

• Receive phone calls for food bank intake.

• Complete intake with clients.

• Record statistical data in a clear, organized, and accurate manner.

• Assist with pick-up and delivery of food and donations from/to donors and clients using program vehicle.

• Ensure that program fliers and resource materials are stocked and available for distribution.

Health and Safety

• Adherence to all health and safety standards.    

• Assist with ensuring that the Food Bank is maintained in regard to organization, appearance, maintenance and general cleanliness and safety as recommended by Public Health etc.

• Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.

Program Assistance

• Assist with the operations of seasonal programs including Share the Warmth, Christmas Kettles and/or Christmas Toy Hampers.

Perform other related duties as required.

WORKING CONDITIONS:

• This is a temporary part time position based a minimum of 21 hours per week from September14, 2026 - March 31, 2027. Hours will increase during the lead up to Christmas.

• Your supervisor will set the hours of work and work schedule.

• Flexibility in scheduling is required.

• Ability to lift/move more than 40 lbs. and this job requires reaching, bending, and stooping frequently; working in a standing position for long periods of time.

• Working environment is typically in the office in generally agreeable conditions.

Normal hours of work: The hours of work and work schedule will be set by the supervisor as per operational requirements which are Monday to Friday.

The above responsibilities must be performed in keeping with The Salvation Army’s Mission, Vision and Values, in a professional manner, upholding our code of conduct.

Education, Qualifications and Certifications:

• Completion of secondary school.

• Safe Food Handlers Certification is an asset.

• Alternative combinations of education and experience may be considered.

Experience and Knowledge Requirements:

• Some experience working in a food bank is an asset.

Skills and Capabilities:

• Ability to maintain information in confidence and exercise good judgement.

• Experience using computers and Microsoft office.

• Self-motivated/disciplined.

• Lead by example, by demonstrating a strong work ethic and a willingness to learn and be flexible.

• Ability to work independently and participate as an active and responsible team member in a cooperative team environment.

• Attention to detail, problem solving and analytical skills. 

• Exhibit good listening skills, have strong oral/written communication skills.

• Excellent interpersonal skills, integrity, and adaptability.

• Effective organizational and time management skills.

• Strong sense of integrity, with professional ethics and a balanced sense of fairness and flexibility 

• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check. 

• Ability and willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities. 

Compensation:

The target hiring range for this position is $18.50 to $23.13 with a maximum of $27.76.

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [email protected] if you have a need for any accommodation and we will be pleased to discuss this with you.