Houseperson

Position Overview:

The {Insert hotel Name} is seeking a detail-oriented and responsible Houseperson to join our team. The Houseperson plays a crucial role in maintaining the cleanliness, organization, and overall appearance of the hotel establishment. Working as a part of the housekeeping team, the Houseperson is responsible for supporting the housekeeping staff, assisting with guest requests, and ensuring a pleasant and comfortable environment for guests. The Houseperson is instrumental in maintaining high standards of cleanliness and delivering exceptional guest experiences.

Job Responsibilities:

• Housekeeping Support: Assist the housekeeping team in various tasks, such as cleaning and maintaining guest rooms, public areas, and back-of-house spaces, ensuring they are tidy and presentable.
• Linen and Supplies: Collect dirty linens and towels from guest rooms and public areas and deliver them to the designated laundry area. Replenish supplies such as toiletries, towels, and other amenities in guest rooms and common areas.
• Cleaning Duties: Perform general cleaning duties, including vacuuming, sweeping, mopping, dusting, and polishing to maintain a neat and sanitized environment.
• Furniture Arrangement: Help with the setup and arrangement of furniture and equipment in public areas, meeting rooms, and event spaces according to the hotel's standards and event requirements.
• Trash Removal: Empty trash receptacles regularly and dispose of waste properly to maintain a clean and hygienic environment.
• Lost and Found: Report any lost and found items to the housekeeping supervisor or front desk staff promptly and handle items in accordance with the hotel's policies.
• Guest Requests: Respond to guest requests for additional items, such as extra pillows, blankets, cribs, etc., in a timely and courteous manner.
• Safety and Security: Adhere to all safety and security guidelines to ensure the safety of guests and fellow team members. Report any maintenance or safety issues immediately.
• Team Collaboration: Collaborate with other departments, such as maintenance, front desk, and laundry, to ensure efficient communication and a smooth operation.
• Assist Housekeepers: Assist housekeepers with their tasks, including making beds, removing stains, and providing support during peak periods or when required.

Qualifications & Requirements:

• High school diploma or equivalent preferred.
• Proven experience in a housekeeping or related role is advantageous but not mandatory; training will be provided to the right candidate.
• Strong physical stamina and ability to lift heavy objects, bend, kneel, and stand for extended periods.
• Excellent attention to detail and organizational skills.
• Strong communication and interpersonal abilities, with a customer-focused approach.
• Ability to work independently as well as part of a team.
• Flexibility to work various shifts, including weekends and holidays.
• Professional and positive attitude with a commitment to providing exceptional service.
• Knowledge of basic cleaning techniques and materials is a plus.

{Insert Hotel Name} is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.