About Prosper Global

Prosper Global is powered by the belief that a better world is possible. To do this, we know our teams do their best work when they are diverse, and every team member feels that they belong. We welcome diverse backgrounds, perspectives, and skills so that we can be stronger and have long term impact.

The Department

Our One People Team ensures that Prosper Global has the people, HR systems, and culture to support our managers and allow our team members to thrive. We comprise teams of HR professionals at country, regional and global level who work together to foster engaged, equitable, inclusive, diverse, and high performing global teams. We do this through building systems and supporting managers to recruit and retain the diverse and high-performing talent we need to meet our goals, shaping this talent into our future leaders through equitable development opportunities, and by driving strategic partnerships at all levels within and outside of our organisation. We work with others to steward our organizational culture through our systems, structure, and processes, to create safe, diverse, and inclusive teams, and to ensure a positive employee experience for all our people. 

Our presence in Europe represents approximately 130 team members based primarily in the UK, Netherlands, Belgium, France, Ireland, and Switzerland. Europe provides Head Office support to programming and development teams across our global locations. Our strategic priorities focus on enabling innovation and new ideas to be implemented using unrestricted revenue streams, becoming the “go-to” partner for European stakeholders delivering climate resilience programmes around the world in fragile locations, creating a healthy and happy workplace full of creativity, experience and positive energy for all those who work at Prosper Global and delivering thriving country and regional programmes aligned to our global and country strategies, with efficient and clear support structures in place. Europe serves as a hub of global talent to support delivery of our strategic priorities.

The Position

This position is responsible for executing strategic senior HR business partnering support to teams working across Prosper Global (UK) and Prosper Global (NL) spanning our UK and European locations: overseeing people operations tasks, and leading the resolution of escalated issues within the employee life-cycle process, ensuring a positive, equitable and consistent employment experience for team members. This position serves as a deputy to the Regional HR Director, and a partner to people managers, and team members ensuring the “people need” of Prosper Global team members align and are accounted for within the organisation’s strategic initiatives.

The Senior Regional HRBP collaborates with other One People team members as an ambassador of our priorities and culture, focus on well-being and duty of care, problem solver and proactive in finding collaborative, cross-functional ways to maximise the impact of Prosper Global’s’ People Team.

This is a maternity cover, for a minimum of six months, up to 12 months.

Essential Job Responsibilities

STRATEGY & PLANNING (10%)

• Partner with Regional HR Director to deliver strategic people priorities across Europe.
• Lead people initiatives across Europe, in collaboration with People team Centres of Excellence, to deliver outcomes for each initiative. Monitor and report on successful delivery.
• Contribute to co-creation of solutions with People team Centres of Excellence, regional leadership, and team members.
• Lead deployment of All Voices surveys and development of action plans in conjunction with leadership. 
• Anticipate and adapt to changing HR support needs within the organisation; be an active participant in change management.
• Support Regional HR Director in setting the goals and targets, plans and KPIs for the regional People Team. 

HUMAN RESOURCES ADVISORY (40%)

• Drives the process to identify HR initiatives and solve people management issues in a manner that complements Prosper Global culture and strategic priorities. 
• Develops meaningful relationships with people managers facilitating joint problem solving and strategic planning, while demonstrating confidence in their role as a leader and advocating on People matters. 
• Lead and manage employee relations issues for Prosper Global (UK) and Prosper Global (NL). Conduct effective, thorough, and objective investigations of all HR referred complaints raised through the Integrity Hotline, global People team across Europe. Takes appropriate corrective action addressing and resolving issues related to recommendations outlined in investigation reports. 
• Review and evaluate themes identified during performance reviews leading to Performance Improvement Plans; collaborate with Centres of Excellence and people managers to develop excellence to manage performance more effectively.
• Maintains in-depth knowledge of legal requirements and local labour laws related to day-to-day management of team members, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required. 
• Collaborate closely with leaders and team members to improve work relationships, build morale, and increase productivity and retention.
• Conduct exit interviews for people managers completing service with Prosper Global; escalate issues as needed.
• Provide guidance and input on business unit restructuring, transfers, hiring and succession planning.
• Support the country handbook review process to ensure compliance with Prosper Global global guidelines and policies as well as local labour law requirements.
• Develop Standard Operating Procedures (SOPs) for Europe as defined by Regional HRD and aligned with evolving business needs.  
• Advise managers, leaders on compensation issues including but not limited to salary analysis, benchmarking, promotions, and salary increases to ensure fair and equitable application of compensation policy.  
• Communicate effectively. Understand how to approach conversations differently, given audience and situation dynamics, to achieve desired results.
• Performs other related duties as assigned.

PEOPLE OPERATIONS (40%)

• Oversee administration and operational tasks conducted by Europe People team, ensuring all requests and tasks are conducted accurately and in a timely manner, adhering to the Prosper Global regulations and policies and to the local labor laws. 
• In collaboration with Compliance prepare for and respond to HR Internal Audit recommendations.
• In collaboration with other COEs, identify areas of opportunity to strengthen operations and proactively offer recommendations to RHRD. 
• Understand the intent and purpose of prosper Global policies and procedures. Be able to resolve escalated issues when existing tools do not provide a clear answer. 
• Approve all offer letters, new hire paperwork, and changes to team member employment.
• Identify trends in commonly escalated issues and recommend solutions as appropriate. 
• Escalate issues internally as necessary.

TEAM DEVELOPMENT (10%)

• Maintain knowledge on trends in global human resource management, particularly in the international humanitarian aid sector.
• Develop junior team members to support them in their roles and assist with their career development.
• Provide constructive feedback informally and formally to colleagues to support their ongoing development.

Supervisory Responsibility: None  

Accountability

• Reports Directly To: Regional HR Director
• Works Directly With: Europe People team, Global People team; Finance & Compliance; Corporate Accounting; Leaders across region and globally; other internal and external stakeholders.

Minimum Qualification & Transferable Skills

• Minimum of 5 years of experience working in Human Resources, including Talent Acquisition. Experience in consulting management practices (i.e., HR Business Partner) highly preferred.
• BA/BS in Human Resources, Business Administration, or related field, preferred.
• CIPD membership is desirable.
• Fluent English language proficiency required; other languages desirable but not essential (Dutch, French, German). 
• A demonstrated top performer with energy, intelligence, strong analytical skills, and highly evolved interpersonal skills. 
• Experience working in an international or insecure environment is desirable.
• Demonstrated the history of providing excellent customer service and an important level of diligence.
• Demonstrated knowledge of human resource management techniques that meet the needs of a globally dispersed workforce.
• Demonstrated experience working to solve emergency and crisis situations, as they relate to Human Resource best practices and People related coordination.
• A historically demonstrated ability to maintain confidential information. 
• Must have strong analytical, mathematical, and critical thinking skills, effective organizational and interpersonal skills, strong written and verbal communication.
• Demonstrated ability to manage workload in a remote work arrangement. Able to maintain operational consistency with other team members and actively keep management informed. 
• Proven experience and intermediate skills in Microsoft Word, Excel, and Outlook, and the ability to navigate the Internet/intranet.

Accountability to Participants and Stakeholders

Prosper Global team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Success Factors

The successful team members will be an avid learner, self-directed, innovative and action orientated. Furthermore, they must have the ability to work independently, employ effective time management skills, manage frequent interruptions, and shift priorities, exhibit effective customer service skills and work effectively with a wide variety of individuals including team members based overseas. Additionally, the individual will thrive in a challenging environment prone to rapid change and be willing to increase his/her responsibility level in the assigned areas.  The most successful Prosper Global team members have a positive approach, a strong commitment to teamwork and personal accountability and the ability to be flexible and ensure that effective communication is a priority in all situations. 

Living Conditions / Environmental Conditions

Fostering a diverse and open workplace is an important part of Prosper Global’s’ vision. Prosper Global is an Equal Opportunity Employer regardless of background. We are committed to creating an inclusive environment. 

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development.

Team Engagement and Effectiveness 

Achieving our mission starts with how we build our team and collaborate. By bringing together individuals with a variety of experiences, backgrounds, and perspectives, we strengthen our ability to solve complex challenges and drive innovation. We foster a culture of trust and respect, where every team member is valued for their contributions, empowered to reach their full potential, and motivated to do their best work. We recognize that building a strong and effective team is an ongoing process, and we remain committed to learning, improving, and growing together.

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organisation with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.  

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today. 

Equal Employment Opportunity

Prosper Global is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact. 

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work. 

Safeguarding & Ethics

Prosper Global is committed to ensuring that all individuals we meet through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Prosper Global Code of Conduct Policies and values at all times. Team members are required to complete the mandatory Code of Conduct e-learning courses upon hire and on an annual basis.