- Location
- Lisbon
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Closing date
- Today
- Source
- CareersPage
Description
Advertiser Support Representative
Location: Lisbon, Portugal
Work Model: On-site
Languages: Turkish & English
Start date(s): 25/09/2026
Job Description:
Provide customer support to advertisers, helping businesses resolve technical issues, understand advertising tools, and improve their overall advertising experience.
Key Responsibilities:
Support advertisers via chat, email, and phone.
Provide pre- and post-sales assistance.
Troubleshoot technical and account-related issues.
Guide customers on advertising products, tools, and features.
Report bugs and identify recurring issues affecting multiple clients.
Support small and medium-sized businesses in achieving their advertising goals.
Requirements:
Fluent in Turkish and English.
Strong communication and problem-solving skills.
Customer service or technical support experience is an advantage.
Comfortable working in a fast-paced, multilingual environment.
Working Conditions:
17-day training provided.
40 hours per week, Monday–Sunday.
Rotational shifts between 06:00–23:00.
Documentation: EU Passport OR Portuguese residency permit
