- Location
- Memphis, TN, United States of America
- Workplace
- Onsite
- Type
- Full-time
- Department
- Engineering
- Education
- Master
- Source
- Workday
Description
The Sustaining Quality Engineer is responsible for supporting all quality engineering activities to support the new product life cycle, from concept to commercialization, and sustaining activities. The Sustaining Quality Engineer will serve as the quality engineering contact and be a key member of the cross-functional development and sustaining teams. The Sustaining Quality Engineer serves as the key resource for ensuring compliance to ISO, EU MDR, and FDA QSR requirements for Medical Devices. The Sustaining Quality Engineer takes the lead with quality initiatives with inter-organizational impact following QSR, CONMED Policies, standards and regulations. Works under direction from Quality Management.
**This is an on-site role in Memphis, TN.**
Key Duties and Responsibilities
Supports and provides direction to product development teams for the required quality deliverables.
Ensures that product design meets customer expectations, regulatory requirements, appropriate voluntary standards, and all corporate requirements. Shows focus toward continuous improvement.
Review, assess, and approve product design documentation to ensure compliance throughout product development cycle. Review and approve engineering designs/changes for adequate quality, reliability, maintainability, risk management, modeling, systems design, assessment tools, reporting, and manufacturability.
Troubleshoot and direct the resolution of quality issues by fostering effective interdepartmental and cross-functional partnerships.
A relentless focus on the safety and the efficacy of the medical device.
Review and approve engineering designs/changes for adequate quality, reliability, maintainability, risk management, modeling, systems design, assessment tools, reporting, and manufacturability.
Review and approve design verification and design validation protocols and reports. Ensure design activities prove design inputs and user needs are adequately addressed.
Leads and provides support on risk management activities with a focus on clinician and patient safety.
Support product development through capability assessment, analyzing performance data, facilitating problem-solving activities, developing quality tools, and quality techniques.
Review and approve engineering designs/changes for adequate quality, reliability, maintainability, risk management, modeling, systems design, assessment tools, reporting, and manufacturability.
Review and approve design verification and design validation protocols and reports. Ensure design activities prove design inputs and user needs are adequately addressed.
Leads and provides support on risk management activities with a focus on clinician and patient safety.
Support product development through capability assessment, analyzing performance data, facilitating problem-solving activities, developing quality tools, and quality techniques.
Support sustaining activities such as complaint investigation and complaint trending. Monitor and analyze manufacturing and service trends. Perform Predicate Device reviews and surveillance reports. Able to perform data mining, analyze data and create trend reports.
Demonstrate quality assertiveness and be able to represent the Quality function in various roles such as product support and lifecycle management.
Investigates process and product issues identified through complaints and trend analysis of other conformance data. Works with other functional groups to resolve difficult quality problems on products, processes, or materials used in manufacturing operations.
Direct and facilitate investigations and the corresponding preventative actions and corrective actions that result from abnormal results, customer complaints, quality inquiries, and other quality performance indicators.
Travel Requirements (including international): 0-5%
Support internal and external audits. Provide support for audit preparation activities. Participate in the back-room as needed.
Minimum Requirements
B.S. degree in Engineering such as Electrical, Mechanical, or Biomedical Engineering and 2+ years of medical device experience (or equivalent work experience), or M.S. and 1+ years of medical device experience.
Preferred Requirements
Must be able to interpret and apply Quality Systems Regulations and ISO quality requirements and stay abreast of new industry standards and concepts.
Knowledge of design controls, 21 CFR 820, ISO 13485, ISO 14971, EU MDR, and applicable medical device regulations.
Must be capable to plan schedules and to manage multiple projects simultaneously.
Professional certifications (CQE, CQA, CMQ/OE, Lead Auditor) are desirable.
Design for Six Sigma training is desired along with knowledge of statistical methodologies.
Involvement in back-room support process during external audits and/or inspections.
Experience reviewing design verification and design validation protocols.
Excellent communication, problem solving, organizational, and interpersonal skills are required.
Strong technical writing skills.
Works independently with minimal direction or supervision.
Decision intelligence.
Physical Requirements
Ability to sit/stand for 8 hours.
Ability to sit at a computer terminal for an extended period.
ADA Disclosure:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
*** This position is not eligible for employer based sponsorship. ***
Benefits:
CONMED offers a wide array of benefits to fit your unique needs. Visit our Benefits Page for more information.
- Competitive compensation
- Excellent healthcare including medical, dental, vision and prescription coverage
- Short & long term disability plus life insurance -- cost paid fully by CONMED
- Retirement Savings Plan (401K) -- CONMED matches your contributions dollar for dollar, with the potential for up to 7% per pay period
- Employee Stock Purchase Plan -- allows stock purchases at discounted price
- Tuition assistance for undergraduate and graduate level courses
Know someone at CONMED? Have them submit you as a referral before applying for this position to be eligible for our Employee Referral Program incentives!
CONMED is an equal opportunity employer and does not discriminate on the basis of any legally protected status or characteristic. Protected veterans and individuals with disabilities are encouraged to apply. The Know Your Rights: Workplace Discrimination is Illegal Poster reaffirms this commitment.
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at 800-929-7176 option #5.
