- Salary
- C$100k – C$115k/yr
- Location
- Toronto, ON
- Workplace
- Remote
- Type
- Full-time
- Department
- Customer Experience
- Seniority
- Manager
- Experience
- 30+ years
- Source
- Lever
Description
The Manager Instructional Design leads the design and delivery of high-quality, standardized product education content that supports global product adoption and customer success. This role is accountable for learning strategy execution, content quality, and consistency across all digital learning formats.
The Manager, Instructional Design leads a team of Instructional Designers and multimedia creators, establishing global standards, templates, and workflows that enable scalable, reusable learning content. Working closely with Product, Professional Services, Product Training, and SMEs, this role ensures complex technical knowledge is translated into clear, learner-focused education.
This role sits within the Education Content function of Global Product Education and plays a critical role in enabling global consistency while supporting regional needs.
❗This is a existing vacancy.
❗ This is a full-time position.
