Inside Sales Supervisor

Description

Inside Sales Supervisor 

Denver, CO - Onsite

Position open until filled

Who is Bron Tapes?

• We are a premier distributor of pressure sensitive tape and adhesive products.
• We pledge to provide our customers with exceptional service, on-time delivery and quality products at competitive prices.
• We were founded in Denver, CO in 1977 and are proud to celebrate 40+ years of success!
• We have locations in AZ, TX, NV, CA, CO, UT, WA, OR and GA.

Job Summary:

Leads a team of inside sales representatives who proactively drive revenue through outbound prospecting, account growth calls, and campaign-based selling, not just inbound order processing. Balances coaching and pipeline accountability with hands-on involvement in key accounts and cross-functional coordination with outside sales, marketing, customer service, and business operations.

Essential Duties & Responsibilities:

· Supervise, coach, and develop a team of inside sales reps focused on outbound calling, prospecting, and proactive account penetration

· Set and monitor daily/weekly outbound call and talk-time targets, alongside quote volume and conversion metrics

· Drive execution of outbound campaigns (win-back, cross-sell/upsell, new account acquisition, price-increase notifications)

· Monitor team performance against KPIs: outbound activity volume, pipeline generated, quote-to-order conversion, win rate

· Coach reps on call technique, objection handling, and proactive selling skills — not just service/order-taking

· Partner with outside sales and marketing on target account lists, campaign priorities, and lead handoff

· Handle escalated customer issues and support reps on complex/strategic account calls

· Ensure accurate CRM activity logging (calls, opportunities, follow-ups) to track proactive selling effort

· Conduct regular 1:1s and call coaching/ride-along (live or recorded) to reinforce outbound behaviors

· Support hiring, onboarding, and training with an emphasis on selling aptitude, not just customer service skills

· Report on outbound activity and pipeline metrics to sales leadership

· Other duties as assigned.

Requirements

Qualifications, Knowledge, & Skills:

· 3–5+ years of proactive/outbound inside sales experience in industrial/B2B distribution; 1–2 years in a lead or supervisory capacity preferred

· Track record of hitting outbound activity and revenue targets, not just handling inbound demand

· Strong coaching skills specific to sales technique and prospecting discipline

· Comfortable holding a team accountable to activity metrics, not just service metrics

· Hands-on experience with multiple sales techniques (including cold calls)

· Bachelor's degree preferred, but not required

· Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)

· CRM experience (Salesforce, HubSpot, Microsoft Dynamics). 

· NetSuite or other large ERP experience desirable

· Professionalism, high energy and excellent communication skills (Verbal & Written) 

· Knowledge of manufacturing, aerospace, or industrial products a plus. 

Physical Requirements: 

· Prolonged periods of sitting at a desk and working on a computer.

· Must be able to lift up to 15 pounds at times. 

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skilled required. 

Bron Tapes, LLC (including all subsidiaries: Bron Converting, LLC, Bron Aerotech, LLC., Bron Holding, LLC. and NSL Aerospace, LLC) is an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need, qualitied persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, marital status, veteran status or any other basis covered by appropriate law. Any questions about our EEO policy should be directed to Human Resources. 

Bron Tapes is an E-Verify employer.

Compensation: $70,0000 - $80,0000/annually,  plus performance incentives

Benefits:

Bron Tapes offers a full benefits package after 30 days of employment.

• 401k with match (after 60 Days of employment)
• Medical – Cigna Healthcare
• Dental – Cigna Healthcare
• Vision – Cigna Healthcare
• Flexible Spending Accounts
• Short- and Long-Term Disability Insurance
• Life Insurance
• Employee Assistance Program (EAP)
• MetLife Plans (Accident, Legal, ID Theft, Critical Illness & Hospital Indemnity)
• Paid Vacation and Sick Time

Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

Bron Tapes, Inc (including all subsidiaries: Bron Converting, Inc., Bron Aerotech, Inc., and Bron Holding, Inc.) is an equal opportunity employer. All employment is decided on the basis of qualifications, merit, and business need, qualitied persons will not be denied employment opportunity based on race, color, national origin, religion, sex, sexual orientation, gender identity, age, disability, genetic information, marital status, veteran status or any other basis covered by appropriate law. Any questions about our EEO policy should be directed to Human Resources.

Bron Tapes is an E-Verify employer.