RN Nurse Care Manager - Nisqually Generations Healing Center

Please note: NSORNA Nisqually's Sex Offender Registration and Notification Act requires all individuals who have been convicted of a sex offense to register with our Public Safety Department. This is true whether or not you have to register with any other jurisdiction.

ICW/Vulnerable Adults. This position has regular contact with or control over Indian Children and Vulnerable Adults. In compliance with Federal Law, this position will not be filled by an applicant with any felonious offense or any of two or more misdemeanor offenses under Federal, State, or Tribal Law involving crimes of violence; sexual assault, molestation, exploitation, contact, or prostitution; crimes against persons; or offenses committed against children.

*This position requires a fingerprint check, which is a standard procedure for many jobs, especially those involving children or vulnerable populations.

GENERAL SUMMARY

The Nurse Care manager will work closely with provider teams to support patients in the spirit of the mission and vision of the Nisqually Generations Healing Center. The focus of this position will be Integrating primary care and chronic disease management within the Opioid Treatment Program (OTP) setting.

This position ensures confidentiality, security, and accuracy of records, and promotes positive employee, customer, and community relations. Strong written and verbal communication skills are required and outstanding customer service to fellow employees, customers, vendors, etc. is expected. Regular attendance is required, later hours or weekend time may be required, and a neat we/I-groomed professional appearance is essential at all times.

PRIMARY RESPONSIBILITIES

• Conducts comprehensive assessment of patients, Including acute and/or chronic health problems.
• Works with a multi-disciplinary team providing targeted care management, education, and training services to patients and staff.
• Assists with the identification of patients with special health care needs/chronic diseases.
• Carries out care plans, evaluates, monitors on a regular basis, and effects changes as needed.
• Develops method of tracking patient compliance to clinical guidelines and plan of care
• Triages telephone calls from patients.
• Provides direct wound care for patients as needed.
• Ensures patient confidentiality as defined by HIPAA and the medical facility.
• Records and documents health information necessary to maintain, coordinate and /or expedite required services and quality improvement programs.
• Develops, conducts, and evaluates formal or informal in-services and educational programs in area of expertise.
• In support of the research process, contributes ideas, collects data, shares knowledge, and applies new findings to practice.
• Participates as a team member in the provision of medical and health care, Interfacing with professional colleagues to provide comprehensive Is encouraged to participate on committees and attend required meetings, and in-services.
• Develops and teaches relevant disease education classes as required.
• Monitors for regulatory compliance.
• Documents phone calls and face to face encounters with patients, as well as submit billing documentation and coding in a timely manner to ensure proper reimbursement of services provided.
• Practices universal blood and body fluid precautions, appropriately handles hazardous materials, and follows OSHA regulations per approved policies and procedures.
• Develop and maintain client flies to meet all local, state, and federal program requirements.
• Ensure security and confidentiality of all program data and operate in accordance with applicable regulations of Health Insurance Portability and Accountability Act (HIPAA) and 42 CFR Part 2.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

• Must be a Licensed Registered Nurse in good standing with the State of Washington.
• Five years' experience of professional work as a Registered Nurse is desirable.
• Must possess a valid Washington State Driver's license and maintain a driving record that meets the minimum requirements established by Nisqually Indian Tribes vehicle insurance.
• Successfully pass a pre-employment drug screen and criminal background.
• The ability to work with vulnerable populations including adults and children.
• Must pass a state and national (FBI) criminal history background check prior to employment.

PREFERRED QUALIFICATIONS

• Previous substance abuse treatment and/or primary care experience strongly preferred.
• Knowledge of the Nisqually Indian Tribe's history, customs, traditions, and ability to demonstrate cultural sensitivity.
• Experience working with Federally Recognized Tribes.

SUPERVISION

This position trains, supervises, and evaluates staff.

COMPETENCIES

Knowledge of:

• Knowledge of the current medical practices in primary care, mental health and addiction medicine. Management of sexually acquired Illnesses, Hep C, family planning and familiarity with prenatal care.
• Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and This includes symptoms, treatment alternatives, drug properties and Interactions, and preventive health-care measures.
• Principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Tribal, Federal, and state laws, codes, and policies.
• HIPAA and PHI Knowledge and adherence to state (RCW, WAC) and federal confidentiality regulations (42 CFR part 2)
• Common office and administrative duties.
• Trauma and its impact on wellness and recovery.

Skilled in:

• Operating a personal computer and standard office programs and equipment.
• Organizational management practices.
• Exceptional written and verbal communication abilities.
• Strong public speaking and presentation skills.
• Commitment to providing excellent customer service.
• Motivational interviewing (Ml) skills or a desire to learn Ml.

Ability to:

• Work in a computer-based environment, especially Microsoft
• Work in a cross-cultural environment and understand the social and cultural contexts of patients.
• Prioritize multiple tasks amidst frequent interruptions.
• Establish and maintain effective working relationships with patients, staff, and external agencies.
• Maintain persona, professional and ethical boundaries.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. While performing the duties of this position, the employee is frequently required to stand; walk; use hands; handle; feel; or grip objects, stretch and/or reach with hands and arms; stoop; crouch or work in cramped or awkward positions; repetitive motions. This person may regularly lift and/or move up to 30+ pounds. Specific vision abilities required by this position Include close vision, distance vision, depth perception, and ability to adjust to focus.