Maintenance Contract Administrator

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.  

 

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this Role:

Dow has an exciting opportunity for a Maintenance Contract Administrator in Toronto, Ontario.

In this role, you will be responsible for contractor management, contract administration, purchase order management, accrual reporting, materials coordination, and maintenance documentation. You will partner with Maintenance, Operations, Procurement, Finance, and contractors to support safe, reliable, and cost-effective maintenance execution.

Responsibilities

• Serve as the primary contact for assigned maintenance contractors and manage contractor performance, compliance, and safety requirements.

• Support contract administration, audits, onboarding, site access, training records, and contractor safety programs.

• Participate in field audits, EH&S observations, and Root Cause Investigations (RCIs) to drive continuous improvement.

• Develop and maintain maintenance procedures, work instructions, SAP work plans, task lists, and related documentation.

• Maintain SIS, GMISS, SAP records, and other maintenance documentation.

• Create and manage purchase requisitions and purchase orders for maintenance materials and services.

• Review invoices, track committed costs, and prepare monthly maintenance accruals.

• Coordinate procurement activities, vendor performance feedback, payment issue resolution, and material deliveries.

• Support material, tool, and equipment acquisition, tracking, repair, return, and disposition activities.

• Collect and report maintenance KPIs and identify opportunities to improve work processes and performance.

• Collaborate with Procurement, Planning, Scheduling, Reliability, Operations, and Finance to support effective execution of the Global Maintenance Work Process (GMWP).

Skills

• Self-directed: Demonstrates the ability to work independently, prioritize tasks, and deliver results without constant supervision.

• Results driven: Focuses on achieving measurable outcomes and consistently meets or exceeds performance goals.

• Stakeholder Management: Maintains strong organizational skills while effectively communicating with all levels of the organization, from trades and operators to leadership.

• Questioning attitude: Approaches tasks with curiosity and critical thinking, proactively identifying risks, gaps, and opportunities for improvement.

• Ownership mindset: Takes full responsibility for tasks and outcomes, ensuring accountability and driving initiatives to successful completion.

Required Qualifications

• Minimum two-year diploma/certificate OR high school diploma with at least three years of experience in customer service, purchasing, procurement, contract administration, maintenance support, planning, or a related field.

• A minimum requirement for this position is the ability to work legally in Canada. No visa sponsorship/support is available for this position, including any type of permanent residency support.

Preferred Qualifications

• Experience in purchasing, procurement, contract administration, maintenance planning, work management, or monthly accrual processes.

• Experience using SAP or similar maintenance and procurement systems.

• Experience working with contractors, vendors, and maintenance teams in an industrial or manufacturing environment.

Additional Notes

• This position is located in Toronto (ON, CAN).

• Relocation assistance is not available for this role.

• For positions based in Ontario, Dow is required by law to include the pay scale that is reasonably expected to represent the pay range for the position. This pay range is specific to the territory of Ontario and accounts for both new and experienced employees with consideration to factors including but not limited to skillset, experience, and sustained job performance (or similar jobs). A reasonable pay range for this position is: $79,560 - $132,600.

Benefits – What Dow offers you 

We invest in you. 
 

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.  

Here are just a few highlights of what you would be offered as a Dow employee: 

• Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. 
• Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. 
• Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. 
  • Employee stock purchase programs (availability varies depending on location).
• Student Debt Retirement Savings Match Program (U.S. only).
  • Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
• Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
• Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. 
• Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. 
• Competitive yearly vacation allowance.
• Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).  
• Paid time off to care for family members who are sick or injured.  
• Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. 
• Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
• On-site fitness facilities to help stay healthy and active (availability varies depending on location).
• Employee discounts for online shopping, cinema tickets, gym memberships and more.
• Additionally, some of our locations might offer:
  • Transportation allowance (availability varies depending on location)
  • Meal subsidiaries/vouchers (availability varies depending on location)
  • Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. ​​​​Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

At Dow, diversity and inclusion are inherent in our work environment. We are committed to building a vibrant, diverse and talented employee base – and helping each employee grow and develop as part of Dow's inclusive global community. Dow has an accommodation process in place to support employees with disabilities. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.