Job Summary:

FHI 360 is seeking a Monitoring, Evaluation and Learning (MEL) Officer responsible for Maternal, Neonatal and Child Health(MNCH) for the EpiC project to be implemented in Liberia in four counties: Montserrado, Nimba, Lofa, and Bong. Under the supervision of the Technical Advisor for Strategic Information, the Monitoring, Evaluation and Learning (MEL) Officer will support the implementation and strengthening of Monitoring, Evaluation, and Learning (MEL) systems for Maternal, Newborn and Child Health (MCH), PMTCT, community health, and related health system strengthening interventions under the EpiC project in Liberia.

The officer will support routine data collection, management, analysis, reporting, data quality improvement, and data use activities across supported facilities, communities, counties, and national-level programs.

The role will also provide operational support for health information systems and digital reporting platforms, including DHIS2, Open mSupply, LMIS, and other electronic systems to improve reporting quality, commodity visibility, accountability, and evidence-based decision-making.

The MEL Officer will work closely with the Senior Informatics Officer, program teams, facility staff, County Health Teams, MOH departments, and implementing partners to strengthen data systems, reporting processes, dashboards, supportive supervision, and continuous quality improvement initiatives.

Duties and Responsibilities

• Support the implementation of MEL activities for HIV (PMTCT) and RMNCH health programs.
• Support routine collection, compilation, validation, analysis, interpretation, and reporting of program data.
• Assist in preparation and submission of weekly, monthly, quarterly, semi-annual, and annual reports.
• Support tracking and reporting of donor and national indicators, including United States Government (USG), Global Fund, and MOH indicators.
• Ensure timely, complete, and accurate reporting from supported facilities and community structures.
• Support maintenance and updating of indicator trackers, reporting tools, and databases.
• Conduct routine data verification, validation, triangulation, and data quality checks.
• Support implementation of Data Quality Assessments (DQAs), routine data reviews, and supportive supervision activities.
• Identify reporting discrepancies, incomplete records, duplicate entries, and inconsistencies, and support corrective actions.
• Participate in routine data review meetings, situation room discussions, and performance monitoring sessions.
• Support generation of data summaries, scorecards, dashboards, and presentations to promote data use for decision-making.
• Document lessons learned, best practices, and key program performance trends.
• Work closely with pharmacy (health facility – mSupply), clinical, and M&E teams to strengthen commodity reporting and accountability.
• Support development and updating of electronic data collection tools, templates, trackers, and reporting systems.
• Conduct onsite mentorship, coaching, and supportive supervision for facility and community-level staff.
• Provide routine technical assistance to supported sites to improve reporting performance and system use.
• Assist in generating routine dashboards, charts, graphs, and presentations for program monitoring.
• Support tracking of key HIV (PMTCT), MNCH, community health, and supply chain performance indicators.
• Work closely with MOH departments, County Health Teams, facility teams, and implementing partners.
• Participate in technical meetings, data review sessions, and program coordination activities.
• Facilitate routine data review meetings and support development of action plans to address identified program performance gaps.
• Support coordination of MEL activities across HIV (PMTCT), MNCH, and digital health implementation areas.
• Maintain strong working relationships with stakeholders to support reporting compliance and data improvement initiatives.

Competencies:

• Knowledge of monitoring, evaluation, and strategic information systems. Understanding of HIV (PMTCT), RMNCH, and community health indicators. Knowledge of data quality assurance and reporting processes. Ability to analyze and interpret routine health data.
• Proficiency in Microsoft Excel, DHIS2, PowerPoint, Word; exposure to Open mSupply or LMIS is an added advantage.
• Experience with Liberia RMNCH data collection tools and reporting platforms preferred.
• Strong analytical and organizational skills.
• Attention to detail and commitment to data quality.
• Good communication and report-writing skills.
• Ability to work collaboratively in multidisciplinary teams.
• Strong mentorship and interpersonal skills.
• Ability to manage multiple tasks and deadlines effectively.

Required Qualifications:

• Bachelor’s degree in public health, Monitoring & Evaluation, Health Informatics, Statistics, Epidemiology, Information Systems, Computer Science, Health Information Management, or related field.
• Minimum of 3–5 years of relevant experience in MEL, Strategic Information, health informatics, or health data management.
• Experience supporting HIV (PMTCT), MNCH, or donor-funded health programs preferred.
• Experience working with DHIS2, LMIS, Open mSupply, or electronic reporting systems preferred.
• Experience conducting data quality assessments and supportive supervision activities.
• Familiarity with Liberia MOH reporting systems and donor reporting requirements is an added advantage.
• Experience working with county and facility-level health systems preferred.

Typical Physical Demands:

• Typical office environment.
• Ability to spend long hours looking at a computer screen and doing repetitive work on a keyboard.
• Ability to sit and stand for extended periods of time.

Technology to be Used:

• Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.

Travel Requirements:

• 10% - 25%

FHI 360 is committed to providing a safe environment for all employees, beneficiaries, and anyone contracted by FHI 360. This includes taking measures to protect vulnerable people from Sexual Exploitation and Abuse (SEA) by either FHI 360 employees or associated personnel. FHI 360 abides by child safeguarding principles. FHI 360’s Safeguarding Policies apply and flow out to all FHI 360 staff, board members, volunteers, and partner staff (subcontractors, consultants, vendors, and sub-recipients), regardless of the funding mechanism or amount of contract, agreement, or purchase order.

FHI 360 offers a competitive compensation package and is an equal opportunity employer. Interested candidates are encouraged to apply online at Join our team - FHI 360. Please note that only pre-selected candidates will be contacted.

The expected hiring salary range for this role is USD 18,667 - 23,000 for annual  basic salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay,  and budget. For internal candidates, salary placement will also follow FHI 360’s current promotional increase guidelines.

This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.

FHI 360 is an equal opportunity employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.

Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.

FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.

FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment  process. If you have questions or concerns about correspondence from us, please email [email protected].

FHI 360 fosters the strength and health of its workforce through a competitive benefits package, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself.

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