- Location
- 5A Burlington Gardens, London W1S 3EP
- Department
- Security Guard
- Source
- Greenhouse
Description
The Role…
At Soho House, as a Door Attendant you are the first point of contact for members and guests, setting the tone for a warm, welcoming, and secure experience. You will be responsible for providing professional and attentive front-door service, ensuring smooth entry and exit, managing guest flow, and maintaining a strong presence to uphold the club’s standards of hospitality and discretion.
This is a high-visibility role suited to individuals with a natural presence, excellent manners, and a strong understanding of both guest service and access control.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
- Greet members and guests with warmth, professionalism, and discretion upon arrival
- Open doors, assist with coats, and provide directions or assistance as needed
- Manage the entrance to ensure only authorised members, guests, and staff access the premises
- Communicate with Reception and Security to coordinate arrivals, bookings, or issues
- Monitor queues or crowding, particularly during peak periods or events
- Maintain awareness of all arrivals, VIPs, and house rules at all times
- Assist with calling taxis, helping with luggage, or escorting members to vehicles when appropriate
- Remain present and attentive at the front entrance, offering help proactively and discreetly
- Report any suspicious activity or safety concerns to management or security promptly
- Uphold the club’s values of hospitality, privacy, and high service standards
What we are looking for...
- Previous experience as a Security Guard, Door Supervisor, or similar role in hospitality, retail, or corporate settings.
- Valid SIA (Security Industry Authority) license or equivalent (if required in your region).
- Strong observational skills and attention to detail.
- Excellent communication and conflict resolution abilities.
- Ability to remain calm and professional under pressure.
- Basic knowledge of first aid and emergency procedures is an advantage.
- Ability to multitask and work in a fast-paced environment
- Ability to understand and follow written and verbal instructions
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
