IT Software Engineer - MES systems

Req. ID:

JR109724 IT Software Engineer - MES systems

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

Responsibilities:

• Develop, maintain, troubleshoot and support software systems for manufacturing semiconductors; these systems schedule, track, manage and report on products produced at World-wide Micron Fabs
• Work closely with customers to understand their needs and make suggestions to resolve production and process issues
• Collaborate on a world-wide scale in gathering and evaluating customers’ requirements and specifications
• Provide incident and problem management for MES systems
• Provide technical support to customers as needed for problem identification and resolution
• Provide constant update and training to customers and support personnel on applications, tools, utilities and new features required to track the products and tools in the FAB
• Participate in testing of new software releases with all sites to ensure smooth release of changes to production

• Track, analyze and report service health indicators, including availability, latency, error rates, throughput and capacity utilization, proactively identifying reliability risks and improvement opportunities

• Leverage AI-enabled tools, AI Assistants, and Generative AI solutions to improve operational efficiency, accelerate incident troubleshooting and root cause analysis, enhance system monitoring and observability, automate repetitive operational tasks, and continuously improve MES service reliability

• Establish and maintain effective relationships with customers, developers and infrastructure groups across all sites
• Communicate timely status to the customers, team and managers
• Participate in 24x7 on-call rotation
• Perform other duties as assigned

Requirements:

• Bachelor’s Degree in Computer Information Systems, Computer Science or Computer/Electrical/Electronic Engineering
• Experience in the following areas:
• Developing and/or managing software applications
• Database technologies (such as Microsoft SQL, Oracle or similar products), and in performance and tuning for database products
• Linux, Unix and Windows environment
• Good knowledge in C#/C++ programming and Perl scripting, with working knowledge of SQL or PL/SQL
• Knowledge in MES systems, and understanding of semiconductor manufacturing process will be an advantage
• Strong problem-solving skills with ability to multi-task and manage both individual and group tasks simultaneously, and to take initiative on system issues
• Customer-oriented, committed and willing to work in a team environment toward a common goal
• Willingness to work on flexible schedule, including day/night shift, overtime and occasional weekends, as assigned
• Domestic travel will be required
• Fresh graduates are welcome to apply.

Job Profile(s):

Software Engineer E1

Relocation level: (TBD)

Before Getting Started

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• Hiring managers may view your performance appraisals, original resume, transcripts or other performance-related documentation in your personal file. This information will be held in confidence.
• If you are selected to interview for a position, you must notify your direct supervisor before participating in the interview process.

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As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on Benefits | Micron Technology, Inc

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.