Administrative Support Specialist

Administrative Support Specialist

Own Your Future at Psomas

Join a 100% employee-owned firm built for long-term thinking, shared success, and meaningful impact.

Psomas is seeking an Administrative Support Specialist to join our team and assist with a high volume of customer inquiries, image review, data entry, document processing, and administrative tasks.

This is a temporary - full-time, onsite position based in Long Beach, CA.

Why Psomas

• Shared Success: An ownership culture that rewards long-term thinking and doing what's right.
• Meaningful Work: Contribute to projects and programs that support the communities we serve.
• Collaborative Environment: Work alongside experienced professionals in a supportive team environment.
• Professional Experience: Gain hands-on experience in customer service, administrative support, data entry, image review, and document processing.

What You'll Do

As an Administrative Support Specialist, you will assist with daily administrative and customer service activities.

• Image Review
  Review images and determine whether they are clear, legible, and usable according to established procedures.
• Customer Service & Call Support
  Respond to a high volume of customer inquiries and provide professional, courteous assistance.
• Data Entry
  Enter, update, and maintain information in various software applications and databases.
• Document Processing
  Review, organize, and process documents while maintaining accuracy and attention to detail.
• Issue Resolution
  Communicate with customers and internal teams to help resolve questions and issues.
• Systems & Technology
  Utilize Microsoft Office Suite and various software applications and web-based programs to complete daily tasks.
• Confidential Information
  Handle privacy-sensitive information responsibly and follow established procedures for protecting confidential data.
• High-Volume Processing
  Work efficiently and accurately while reviewing a high volume of information and completing time-sensitive tasks.

Required Qualifications

• High school diploma or equivalent required
• Must successfully pass a Department of Justice (DOJ) and Homeland Security Live Scan background check
• Previous administrative, customer service, data entry, call center, or related experience preferred
• Proficiency with Microsoft Office Suite
• Strong attention to detail and accuracy
• Ability to remain focused and alert while performing repetitive, detail-oriented work
• Ability to handle a high volume of calls, information, and administrative tasks
• Strong verbal and written communication skills
• Ability to learn and navigate multiple software applications and web-based systems
• Ability to maintain confidentiality and follow established procedures
• Reliable and able to work a consistent full-time schedule onsite
• Positive, professional attitude and strong work ethic
• Ability to work independently while also collaborating with team members

Compensation & Benefits

• Hourly Range: $25.00 - $35.00 per hour (commensurate with experience)
• Total Rewards: Employee Ownership, 401k with Employer Match, Training + Development, and Sick Pay in accordance with state and federal laws

Our Hiring Approach

Our recruiting team reviews every application personally and will keep candidates informed throughout the process. If a candidate's background aligns with what we need, we'll reach out to discuss next steps.

Equal Opportunity Employer

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.