Sr Specialist Customer Business Mgmt

Partners with sales account manager (AM) to focus on Company on revenue delivery
Typically performs one or more of the following in capacity of either an individual contributor (as directed and/or independently), or as a manager:
• Partners with sales account manager to focus on Company on revenue delivery
• Broaden and deepen the client relationship with accountability for client fulfillment of the tactical horizon
• Defines and implements case management best practices toto record service value and leverage SLAs to increase customer satisfaction.
• Provide knowledge database to enable scalability of service across client tiering.
• Provide insights to internal forecasting by understanding client market and forecast.
• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs
• Work and collaborate on other projects and/or assignments as needed
See description for career level for general proficiency levels pertaining to Job Complexity, Accountability, Relationship Focus, and Knowledge, Skills & Abilities. These proficiency levels apply to all career levels. Some requirements may vary locally.

About GF

GlobalFoundries (GF) is a leading manufacturer of essential semiconductors, enabling AI at scale from the cloud to the physical world. Through deep partnerships with customers, GF delivers differentiated, powerefficient and highperformance solutions for highgrowth markets. With global manufacturing operations across the U.S., Europe and Asia, GF is a trusted and holistic technology partner for customers around the world. GF’s talented, global team remains focused every day on security, longevity and sustainability. For more information, visit www.gf.com.

Your Job:

• Partners with sales account manager (AM) to focus on Company on revenue delivery
• Typically performs one or more of the following in capacity of either an individual contributor (as directed and/or independently), or as a manager: 
• Partners with sales account manager to focus on Company on revenue delivery
• Broaden and deepen the client relationship with accountability for client fulfillment of the tactical horizon
• Defines and implements case management best practices toto record service value and leverage SLAs to increase customer satisfaction.
• Provide knowledge database to enable scalability of service across client tiering. 
• Provide insights to internal forecasting by understanding client market and forecast.

Other Responsibilities: 

• Perform all activities in a safe and responsible manner and support all Environmental, Health, Safety & Security requirements and programs

Required Qualifications:

• Bachelor's Degree in Supply Chain Management, Industrial Engineering, Manufacturing Engineering, Business, Operations Management, or related field.
• 3 to 5 years of experience in Production Planning, Supply Planning, Manufacturing Planning, Production Control, or Supply Chain Operations.
• Experience in semiconductor, electronics manufacturing, high-tech manufacturing, or a fast-paced production environment preferred.
• Experience using ERP/MRP systems

GlobalFoundries is an equal opportunity employer, cultivating a diverse and inclusive workforce. We believe having a multicultural workplace enhances productivity, efficiency and innovation whilst our employees feel truly respected, valued and heard.

As an affirmative employer, all qualified applicants are considered for employment regardless of age, ethnicity, marital status, citizenship, race, religion, political affiliation, gender, sexual orientation and medical and/or physical abilities.

All offers of employment with GlobalFoundries are conditioned upon the successful completion of background checks, medical screenings as applicable and subject to the respective local laws and regulations. 

No Recruitment Fee Policy: GlobalFoundries is committed to ethical and transparent hiring practices. Candidates will not be charged any fees at any stage of the recruitment process. Any request for payment related to a GlobalFoundries employment opportunity is unauthorized and should be reported immediately. All legitimate recruitment communications are conducted exclusively through official GlobalFoundries channels. To report concerns or suspected recruitment fraud, please contact our Ethics & Compliance Office at [email protected] or visit our official website.