Manager, IoT Solutions Engineering

Join Our Team!

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition.

We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees.

As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewarding career, we invite you to review our opportunities!

Job Description Summary

Position Objective:

The Machine Intelligence Equipment Specialist monitors a fleet of generators & HVAC equipment throughout the United States. This role takes machine intelligence from all available resources, determines what is useful to improve the customer experience and channel that through either the shop or sales channels to improve the rental experience. This role is responsible for the effective and efficient monitoring and communicating of the status of all systems on a continuous basis to ensure best customer outcomes. This role works in conjunction with the Strategic Customer Support team, Inside Sales and Profit Centers to enhance the overall customer experience.

Position Responsibilities:

• Monitors the fleet telematics data daily to provide overall telematics support for Power & HVAC by using machine intelligence, data visualization and analytics to identify predictive and preventative maintenance, and condition monitoring
• Provides input to the sales team on technical proposals
• Completes weekly updates on the status of all equipment and the impact to the customers
• Utilize CRM for customer communications
• Other duties as assigned by management

Requirements:

Education & Experience:

• Bachelor’s or Associates Degree or equivalent experience plus 3-5 years of technical experience, preferably in an equipment service industry
• Technical and mechanical aptitude to understand generators, electrical power distribution & connection, switchgear, load banks, compressed air systems and HVAC/drying equipment for designed applications
• Analytical capabilities to interpret data, generate reports, and understand full external and internal sales and customer service processes
• Excellent sales, communication and listening skills
• Strong safety standards
• Demonstrated ability to work in a fast-paced, team oriented, customer solutions focused environment
• Flexibility to work extended hours and be on-call
• For Power & HVAC:  Journeyman Electrician, technical certification, EPA (HVAC) preferred

Physical Demands:

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job.  Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work.  All duties must be performed according to Sunbelt’s safety policies and guidelines.  Reasonable accommodations may be made to comply with ADA/ADAAA.

The above description covers the principal duties and responsibilities of the job.  The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground

Base Pay Range: $21.38 - 29.39