Operations Support Agent

At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-commerce, and business solutions. Today, our networks reach more than 220 countries and territories, linking more than 99 percent of the world’s GDP. FedEx is consistently recognized as one of the most admired brands in the world and one of the best places to work. Our people are the foundation of our success and the key to our future. At FedEx, we are as diverse as the world we serve. We leverage our diverse talents, experiences and ideas to be more responsive to customer challenges, spark creative solutions, and adapt to change. FedEx is an equal opportunity / affirmative action employer (minorities/females/disability/veterans) committed to a diverse workforce.

What can you expect as a FedEx team member?

• Career Mobility and Development: When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.

• Total Compensation and Benefits Package: We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities
 
Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are.  We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.
 
We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

Operations Support Agent

Job Profile Summary

Responsible for handling and sorting our freight with the highest safety standards, ensuring all shipments move seamlessly and in a timely manner.

Job Description

• Safely manages and internally moves all consignments within our depot
• Labels and sorts consignments to the correct delivery area with high accuracy
• Works harmoniously and effectively as a team to ensure efficient turnaround time
• Ensures the completion of administrative and/or operational tasks for front-line operations, including data entry, ramp activities and dispatch activities
• Performs other duties as assigned

Requirements

Minimum Education

Secondary education or equivalent

Minimum Experience

• At least two (2) years of relevant work experience

• For Associate level, no prior experience is required

• For Senior level, at least four (4) years of relevant work experience is required

Knowledge, Skills and Abilities

• Working knowledge of Microsoft Office & PC

• Strong interpersonal and problem-solving skills

• Proven expertise in planning & organizing, with a strong accuracy & attention to detail

Job Posting End Date:

2026-11-14