Provider Navigator

Expected Hourly Pay Rate:

$25.00

Work where your work matters. Work at CCRC.

CCRC prides itself as a workplace of choice for passionate talent, driven by our mission to cultivate child, family and community well-being. Whether the position works directly with the public or supports our programs, every position is vital to our mission's success and reputation as a leader. We are not your typical non-profit. We are 900+ people strong and growing!

Approved Hourly Pay: 25.00

Essential Duties And Responsibilities

Within a team environment, the Provider Navigator will perform the following responsibilities:

See full Job Description here: Provider Navigator Job Flyer

Provider Assessments 30%

Documentation & Data Collection: 30%

Provider Support & Service Referral 30%

Reporting & Integrity 10%

Non-Essential Duties And Responsibilities

These duties include tasks that are required and comprise less than 5% of daily functions for this job:

• Attend and participate in various designated meetings and events.
• Support other projects, initiatives, and agency efforts as requested.
• Perform other duties as assigned.

Job Specifications

Minimum Required

• Education:
  • Associate’s Degree in Early Childhood Education, Human Services, Social Work, Psychology or a related field; or any combination of education and experience which would enable the candidate to successfully perform the functions of the positions.
• Experience:
  • Minimum of 3 years of relevant work experience working with children and families, including direct experience supporting children ages birth to five.
• Technical Requirements:
  • Must have strong knowledge of general office procedures and demonstrate excellent organizational and computer skills specifically in Microsoft Word, Excel, PowerPoint and Outlook.
  • Highly skilled at data entry with accuracy and efficiency

• Behavioral:
  • Demonstrated effective customer service to quickly establish and maintain cooperative and effective professional relationships, build trust and rapport in a limited time.
  • Demonstrate effective skills in group facilitation, managing teams/groups, organizational dynamics, and consensus building.
  • Excellent project management skills to balance multiple priorities with proven ability to anticipate challenges, solve problems and maintain a calm demeanor in high-pressure situations.
  • Excellent collaboration skills to honor social, cultural and ethnic diversity of clients in order to maintain cooperative, diplomatic working relationships with co-workers, supervisors, and the community.
  • Work collaboratively and cooperatively as part of a team with colleagues and staff within the Agency as well as other agencies as required for effective program implementation.
  • Strong interpersonal skills; the ability to honor confidentiality, and work sensitively and supportively with clients.
  • Excellent adaptability skills to be flexible, innovative and adapt to the changing needs of the department/agency.
  • Excellent organizational and communication skills; ability to successfully engage with others one-on-one and in group settings.
  • Strong work ethic and problem solving skills with the ability to work independently and as part of a team.
  • Adherence to confidentiality, including HIPAA and PHI, in accordance with Agency policy and legal requirements.
  • Adherence to technological security in accordance with Agency policy and legal requirements.

Preferred

All minimum requirements above met, plus:

• Education: Bachelor’s Degree
• Bilingual preferred. Ability to converse, write and/or translate in English and Spanish in order to convey program information in the native language of the family

• Travel: This position requires approximately 10% of travel, which will consist of travel to community events, trainings, conferences, and various agency locations as needed. Staff may choose any mode of transportation (driving, walking, bicycling, carpooling, etc.) to arrive to and depart from the location where attendance is required. Should a staff member choose to drive, the staff member must become an approved driver with CCRC prior to driving on behalf of CCRC. Approved drivers driving on behalf of CCRC may choose to drive a CCRC vehicle or own vehicle and must meet requirements to be an approved driver including holding and maintaining current auto insurance, current California Driver’s License and receiving DMV clearance.
• Work Schedule: Ability to work a regular, fulltime schedule. Overtime may be required as needed.
• Work Environment: Ability to work in a team-oriented, general office environment. This full-time position offers a hybrid work environment that includes in-office, remote and community based responsibilities.
• Background & Health Clearance Requirements:
  • Background check required. As a grant-funded Agency supporting Children and Family Services, CCRC conducts background checks commensurate with the role to verify candidate qualifications (criminal history, employment history / experience, education, reference checks) and ensure grant compliance. Specific roles may have additional verification / clearance to the standard background check as part of the recruitment and selection process, including:
  • Live Scan Clearance / DOJ Fingerprinting: For positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health and Safety Code Section 1596.871 and/or Head Start Program Performance Standards 1302.90).
  • Health Clearance: For positions working directly with the public in a child/ community care or child / community care adjacent setting or working with “at risk” populations, CA Code of Regulations Title 22, §101216, CA Health and Safety Code 1596.7995, and/or Head Start Program Performance Standards 1302.93)
  • MVR / DMV clearance in accordance with CCRC’s liability insurance provisions: For positions where driving is required.
  • Child Development Permit: For positions working in an educational capacity (California Education Code Sections 44242.5, 44340, and 44341)
  • CPR / Pediatric CPR certification: For certain identified positions working directly with the public in a child/ community care or child / community care adjacent setting (CA Health & Safety Code 1596.865 – 1596.866)
  • Federal Debarment Checks: For positions acting in a principal capacity to federal funds (Head Start Program Performance Standards 1304.11, Code of Federal Regulations Title 2 Grants and Agreements 2.180.320 and 2.180.995)

At CCRC, passion and meaningful work is rewarded! We offer employees:

• Competitive compensation package
• Robust benefit offerings -Medical, Dental, Vision, and Voluntary Life Insurance
• Basic Life Insurance and Long Term Disability paid for by CCRC
• Employer Contribution and Employer Match in the 403(b) Retirement Savings Plan with 100% vesting
• Generous Time Off Policy-Vacation and Sick Time, Holidays, and Paid Winter Break
• Opportunities for learning and professional development, including education reimbursement
• Employee Assistance and Wellness Programs
• 501(c) (3) designation-You can apply for Public Service Loan Forgiveness!
   

We have doubled in size over the past 10 years. We provide child development and early education, workforce development opportunities, child care financial assistance, Head Start preschool and Early Head Start services and more for close to 50,000 parents, children, and child care providers each month in Northern Los Angeles County, including Antelope Valley, and the entirety of San Bernardino County, including an office in Victorville, serving a total geographic area of 22,500 square miles.

Child Care Resource Center is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. 

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) 

Accommodations: If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact a Human Resources Representative at (818) 717-1000 ext. 6599 or email them at [email protected].