- Location
- Hybrid, Canton MA
- Workplace
- Hybrid
- Type
- Full-time
- Department
- Professional Services
- Seniority
- Senior
- Experience
- 4+ years
- Education
- Master
- Source
- Lever
Description
The Senior Service Delivery Consultant is a hands-on, customer-facing technical engineering role within our Professional Services team. In this role, you’ll own the design, deployment, assessment, and troubleshooting of complex customer environments, independently leading multiple simultaneous projects while acting as a mentor and first-line escalation point for other engineers.
As a Senior Consultant, you are responsible for building customer trust and demonstrating outcome-oriented thinking to drive consistent and creative solution delivery that connects our portfolio to real-world customer challenges.