Position Summary

Hays Electrical Services is seeking a professional, organized, and personable Bilingual Front Desk Coordinator to serve as the first point of contact for employees, candidates, visitors, vendors, and customers entering our corporate office.

This position is responsible for managing front desk operations, answering and directing incoming calls, greeting visitors, providing general administrative support, and assisting Spanish-speaking employees and visitors as needed. The ideal candidate is fluent in both English and Spanish, dependable, customer-service focused, and comfortable working in a fast-paced construction environment.

Key Responsibilities

• Greet and assist employees, candidates, customers, vendors, and other visitors in a professional and welcoming manner.
• Answer, screen, and route incoming phone calls to the appropriate departments or employees.
• Communicate effectively in English and Spanish with employees, applicants, visitors, and external partners.
• Maintain the reception area and ensure the front office remains professional and organized.
• Receive, sort, and distribute incoming mail, packages, and deliveries.
• Assist with scheduling meetings, conference rooms, interviews, and visitor appointments.
• Support HR and Recruiting with candidate arrivals, interview coordination, onboarding paperwork, and other administrative needs.
• Assist employees with general questions and direct them to the appropriate HR, Payroll, Safety, or Operations contact.
• Maintain visitor logs and follow company security and visitor-access procedures.
• Assist with document preparation, scanning, filing, data entry, and record maintenance.
• Order and maintain office and front desk supplies.
• Provide general administrative support to leadership and other departments as needed.
• Maintain confidentiality when handling employee, candidate, and company information.

Required Qualifications

• Bilingual in English and Spanish required, with the ability to communicate professionally in both languages.
• 1+ year of receptionist, front desk, administrative, customer service, or office support experience preferred.
• Strong verbal and written communication skills.
• Professional appearance and customer-service mindset.
• Strong organizational skills with the ability to manage multiple priorities.
• Comfortable interacting with both corporate and field employees.
• Basic proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Ability to maintain professionalism and confidentiality when handling sensitive information.
• High school diploma or equivalent required.

Preferred Qualifications

• Previous experience within construction, electrical contracting, skilled trades, staffing, or a field-service organization.
• Experience supporting HR, Recruiting, Payroll, or Operations.
• Experience working in a high-volume office environment with frequent employee and visitor interaction.

What Success Looks Like

The successful candidate will be a dependable and welcoming face of Hays Electrical Services, ensuring employees and visitors receive prompt assistance while keeping front office operations organized and professional. The individual should be comfortable communicating with everyone from electricians and field leadership to candidates, vendors, customers, and executives.