Sr Tech Project Mgr

At Disney Experiences Technology, our team creates world-class immersive digital experiences for the Company’s premier vacation brands including Disney’s Parks & Resorts worldwide, Disney Cruise Line, Aulani, A Disney Resort & Spa, and Disney Vacation Club. We are responsible for the end-to-end digital and physical Guest experience for all technology & digital-led initiatives across the Attractions & Entertainment, Food & Beverage, Resorts & Transportation, and Merchandise lines of business as well as other initiatives including the MyDisneyExperience app. 

The Senior Technical Project Manager is charged with the delivery of complex software development projects across multiple disciplines and Lines of Business for US Parks. You will blend program management, project delivery, along with financial and product experience.  You will concurrently manage multiple, medium to large technology and digital projects across web and mobile applications, and/or one or more specific tracks within much larger scale programs. You will ensure on-time and on-schedule delivery for their projects working closely with Product, Technology, Operations and Design. You will report to the Manager, Technical Project Management  
  
What You'll Do: 

•  Drives execution and delivery of technical projects through full delivery life cycle ensuring project is delivered timely and on-budget. 

• Works with engineering teams, including Software Engineers, Product Managers, Architects, and leadership to establish processes across all program areas that will ensure success on strategically prioritized projects and improve efficiency. 

• Defines, optimizes, and manages Agile project management ceremonies and processes for large project teams. Manage hardware/software procurement of assigned projects 

• Develops a program plan comprised of parallel projects and multiple project managers that collectively produce work that has significant business impact 

• Monitors & adjusts program plan to respond to unplanned changes, ensuring program is progressing to meet business goals 

• Creates governance practices and provides senior-level leadership oversight and control for the program 

• Implements fiscal practices and controls, authorizing, recording, and reporting on program expenditures & ROI 

• Develops infrastructure needed to support the program 

  
Required Qualifications & Skills: 

• A minimum of 5 years of relevant experience in project management (Agile, Waterfall, Kanban, hybrid delivery experience), vendor management experience, 1-2 years mobile application (iOS, Android) delivery experience  

• Tell a compelling story when communicating to Leadership  

• Have knowledge of multi-channel e-commerce and have managed large-scale efforts  

• Adapt to frequent changes in direction and priority  

• Have experience working with and integrating delivery methods across teams with multiple disciplines represented (including product management/strategy, technology, design, SEO, and analytics)  

• Have experience working in a matrix organization  

• Expert knowledge and experience with the software development life cycle, ideally in eCommerce, marketing, merchandising, or operations  

• Experience assisting with backlog refinement and prioritization  

• Direct management and accountability for single project budgets of $2-5M in labor  

• Strong experience facilitating the gathering and development of requirements for complex solutions  

• Proven accomplishment as a driver of multiple projects running concurrently  

• Proven track record managing individual project budgets and budget roll-up of multiple projects  

• Demonstrated analysis/assessment capabilities  

• Be able to confidently lead teams to a successful delivery approach  

• Be able to work both collaboratively and independently while maintaining a high level of productivity  

• Be able to work under tight timetables and high-pressure situations  

• Must be detail-oriented, self-organized, capable of tracking multiple issues simultaneously while possessing excellent time management skills  

• Thrive in a fast-paced environment and able to juggle, shift gears, and maintain a sense of humor; deliver under extreme deadlines and intense business environment  

• Must possess excellent business communication, writing, and interpersonal skills  

• Proactive and solution-oriented when managing issues  

• Comfortable when communicating with executive level (Directors, VPs) in presentations, working sessions, and 1-on-1 interactions  

• Practiced in negotiating with others in ways that result in win/win agreements and outcomes  

• Must be open to coaching and guidance  

• Exhibit good judgment skills on when to seek guidance and when to escalate risks and issues 

Required Education 

• Bachelor’s degree in relevant field of study and/or equivalent work experience