- Location
- Raleigh, NC (Local Office), United States of America · United States of America, Washington, Liberty Lake
- Workplace
- Hybrid
- Type
- Full-time
- Department
- IT
- Seniority
- Director
- Experience
- 10+ years
- Source
- Workday
Description
Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us.
Reporting to the VP, Global Product Development, the Director, PMO provides hands-on leadership for New Product Introduction (NPI) and sustaining product development programs for Itron's Networks Solutions business line. This global, cross-functional leadership role is responsible for driving execution, governance, portfolio management, and operational excellence across complex hardware and software product initiatives. The Director PMO leads a team of Program Managers and partners closely with Engineering, Product Management, Supply Chain, Operations, Procurement, Finance, Legal, and executive stakeholders to deliver innovative products from concept through manufacturing and sustainment.
Duties & Responsibilities
Lead a global portfolio of product development and sustaining programs, ensuring alignment with business priorities, customer needs, schedules, and budgets.
Manage, coach, and develop a team of Program Managers, fostering an accountable, collaborative, and high-performing culture.
Own and maintain the business unit Plan of Record (POR), portfolio roadmap, and associated R&D budgets.
Drive execution through established product development processes, governance reviews, phase gates, change management, and executive reporting.
Establish and monitor portfolio KPIs, dashboards, and reporting to enable data-driven decision-making and continuous improvement.
Partner with Product Management, Marketing, and Engineering leaders to prioritize investments, allocate resources, and achieve program objectives.
Identify, manage, and escalate risks, dependencies, and resource constraints to support successful outcomes.
Collaborate with PMO and business leaders to improve project management practices, tools, methodologies, and organizational efficiency.
Promote consistent product development processes and agile ways of working across global teams.
Required Skills & Experience
Bachelor’s degree in Engineering or a related technical field.
10+ years of experience leading product, program, or project initiatives within technology-driven organizations.
5+ years of experience managing Program or Project Managers, including leadership of globally distributed teams.
Strong expertise in product development lifecycle management from concept through commercialization and sustaining support.
Experience leading complex hardware and software development programs.
Proven ability to manage portfolios, budgets, resources, and cross-functional stakeholders.
Demonstrated excellence in program management, governance, risk management, and execution.
Strong communication, collaboration, and executive stakeholder management skills.
Customer-centric, authentic, agile, innovative, and results-oriented leadership approach.
Preferred Skills & Experience
Master’s degree in Engineering, Business, or a related field.
PMP certification.
Experience in IoT, IIoT, networking, communications, utilities, energy, or related industries.
Knowledge of Agile, Stage-Gate, or hybrid product development methodologies.
Track record of building high-performing PMO organizations and driving operational improvements across the product development lifecycle.
Travel: 15% international travel is expected
Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. If you are excited about this role but your past experiences don't perfectly align with every requirement, we encourage you to apply anyway. In the end, you may be just who we are looking for!
The successful candidate's starting wage will be determined based on permissible, non-discriminatory factors such as skills and experience.
Itron is proud to be an Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at 1-800-635-5461 or email [email protected].
Itron is transforming how the world manages energy, water and city services. Our trusted intelligent infrastructure solutions help utilities and cities improve efficiency, build resilience and deliver safe, reliable and affordable service. With edge intelligence, we connect people, data insights and devices so communities can better manage the essential resources they rely on to live. Join us as we create a more resourceful world: www.itron.com
