Shipping Team Lead

Company Overview

At Gerber Childrenswear we stand for quality, everyday comfort, and safety. From the clothes we design, to the fabrics we select, to our focus on sustainability and community, we have got what baby needs for their first 1000 days and from one generation to the next. 

Our Team 

Our mission is to be trusted partner to those all responsible for the parenting journey.  We do this by seeking every day to answer the question -Will this be safe and bring comfort and joy to every child?  

We are dedicated to our mission and passionate about collaboration, moving quickly, breaking down barriers, leveraging technology, eliminating bureaucracy and constantly striving to evolve. Our cultural foundation is built on quality, trust, and value, all bundled together in 90 years of happy little clients while focused on continuously improving to ensure many more years of happy little clients.

POSITION SUMMARY:  Lead the daily operation of the Jedburg Fulfillment Center
shipping function, following all policies and procedures, while conducting the
business of Gerber Childrenswear, LLC efficiently and professionally.

FUNCTIONS OF THE JOB: 

• Lead and support shipping team members throughout the daily operation.
• Assign daily work based on shipping priorities, workload, and staffing.
• Ensure orders are picked, packed, labeled, and shipped accurately and on time.
• Monitor workflow and help the team meet daily productivity goals.
• Verify shipping documentation, labels, quantities, and order accuracy.
• Coordinate priorities and resolve shipping issues or order discrepancies.
• Communicate with supervisors, warehouse teams, and other departments as needed.
• Train new team members on shipping procedures, equipment, safety, and quality expectations.
• Provide coaching and direction to team members when performance or quality issues arise.
• Ensure employees follow all warehouse safety rules and proper material-handling procedures.
• Maintain a clean, safe, and organized shipping area.
• Ensure equipment and workstations are used properly and report damaged or unsafe equipment.
• Monitor attendance, breaks, and staffing coverage during the shift.
• Assist with shipping and other warehouse duties when additional support is needed.
• Identify process problems and recommend improvements to increase safety, accuracy, and efficiency.
• Complete required shipping paperwork, reports, and end-of-shift communication.
• Communicate unfinished work, priority orders, and important issues to the next shift or supervisor.
• Lead by example by demonstrating teamwork, professionalism, accountability, and a positive attitude.
• Any other duty assigned by management

Accountabilities:       

Performance expectations will be met when the above duties are performed with minimal or zero errors and minimal complaints are received by internal and external customers.

Physical/Visual Activities or Demands: Physical/visual activities or demands that are commonly associated with the performance of the functions of this job.

1. While performing the duties of this job, the employee is regularly required to sit, talk, hear, walk, and lift packages up to 25 lbs.

POSITION QUALIFICATION REQUIREMENTS

Education/Experience:

• High school diploma or GED.
• 2+ years related warehouse experience, preferably in shipping

Skills and Abilities:

• Experience with Deposco system is preferred
• Self- motivated, hands on, and flexible
• Must be able to identify problems and resolve in a timely manner; possess a sense of urgency and ability to prioritize tasks and resources appropriately. 
• Promote an environment conducive to maximum employee morale, productivity, and effectiveness
• Proficient in all MS Office applications (Excel, Word, Outlook) and internet
• Professional verbal communication skills and customer service orientation
• Analytical ability to summarize data and data entry skills
• Excellent organizational and follow-up skills with attention to detail/accuracy
• Ability to thrive in a fast-paced, diverse environment while managing multiple task

Machines, Tools, Equipment and Work Aids which may be representative but not all inclusive of those commonly associated with this position:

License(s) /Certification(s) Required:  None Required

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws.

Certain job functions described herein may be subject to possible modification in accordance with applicable state and federal laws.

“Commonly associated” is not intended to mean always or only.  There are different experiences that suggest other ways or circumstances where reasonable changes or accommodations are appropriate.

All activities, Demands, Conditions and Requirements are linked to Essential Job Functions unless marked with an asterisk which denotes linkage only to marginal function(s).