Demand Operations Manager

What's the role?

We are looking for a Demand Operations Manager to play a key role in shaping the future of our demand management process. In this role, you will contribute to the design, ongoing optimisation, and overall success of the demand framework across TDD. You won’t just manage a process; you will be instrumental in building the operational backbone that helps our delivery teams prioritise effectively and keeps roadblocks visible. Reporting to the Head of Delivery Operations, you will combine technical acumen with strategic thinking to drive operational excellence across News Corp Australia’s digital platforms.

Responsibilities

• Manage the end to end process for continuous improvement delivery in TDD - ensuring planning and delivery processes are fit for purpose, understood by relevant stakeholders, and operating as intended.

• Implement new ways of working across the demand process, supporting teams for intake and execution phases

• Facilitate intake ceremonies - including backlog review & estimation sessions, capacity planning & prioritisation.

• Leverage technology solutions (primarily Jira Product Discovery, Jira & Confluence) to support business processes, manage the flow of information, and provide visibility of delivery progress.

• Collate data and develop reports on delivery performance across TDD.

• Foster strong working relationships with business stakeholders, and liaise with delivery teams to ensure delivery risks, issues, and blockers are visibly tracked and escalated through the correct operational channels.

• Manage and prioritise enhancement requests for Atlassian tools, including contributing to the Atlassian Governance Coalition across News Corp - collaborating with Global BUs.

Who are you?

• You have experience managing business processes, optimising workflows, and implementing strategies to drive quality and efficiency.

• You have strong analytical and problem-solving skills, the ability to think on your feet, and a proactive approach to identifying and resolving process bottlenecks.

• You are deeply familiar with agile delivery practices and software development processes.

• You have expert knowledge in best practices and technical configuration across Atlassian tooling (Site or Global Admin level).

• You have exceptional verbal and written communication skills and you use tools to discover and communicate key insights into meaningful and visual reports.

• You build strong and positive relationships across teams and with stakeholders at all levels; and you are a strong influencer who drives process adoption.

• You are passionate about transformation and be a driving force in new ways of working

Why News Corp Australia

Join a culture where innovation is our operating rhythm. You’ll work on a diverse portfolio of Australia’s most loved brands and play a pivotal role in leading the technological shift in how we create commercial content. Our vibrant, hybrid work environment and dynamic, values-driven culture empowers you to push boundaries, collaborate as one unified team, and make a positive, measurable impact for all Australians.

News Extras Benefits is a commitment to our people for their valued contribution to News, our audiences, clients and communities.

Our benefits include:

• Exclusively ours - Access to publications and products from across the News Corp family

• Perks & discounts - Exclusive offers across a range of products and services that deliver genuine cost savings and benefits

• Health & wellbeing - Advice, support and facilities for healthy minds and bodies (including an onsite gym at our Adelaide, Brisbane & Sydney offices)

• Time off - News offers a range of leave options to support your personal needs and moments that matter in life: Parental leave, Birthday leave, Volunteer leave, Career break and Compassionate leave.

• Financial wellbeing - Support on making the most of your money

In addition to our perks and benefits, employees have access to a number of initiatives and programs that support their wellbeing and professional growth, such as:

• Helping you grow - Access tailored development opportunities, including leadership programs, to cultivate your skills and support your career

• Giving back - Make a difference to our communities through volunteer opportunities and company-organised charity drives

• Workplace Inclusion and facilities – Engage with your passions through various employee-resource groups and accessibility to multi-faith quiet rooms & parents’ rooms

Who are we?

In an evolving media industry our brands continue to drive the story and influence the agenda - 7.4 million Australians read one of our national, metro or regional paid daily titles a week. We are proud to be the greatest storytellers in Australia. Our products are innovative and dynamic, constantly adapting to new challenges and pioneering the way forward to lead the market. A fast paced and ever changing environment requires adequate, robust and reliable business systems and processes which play a vital part in our success.

What’s next?

Apply now or for more information on careers at News Corp Australia visit www.newscorpaustralia.com/careers

Our Commitment to Diversity, Equity and Inclusion

Diversity strengthens our national teams and newsroom as we seek to tell stories that represent the communities of Australia. Our people make us unique, and so we are committed to equal employment opportunities regardless of race, religion, sexual orientation, age, disability or gender identity. Applicants of diverse backgrounds are encouraged to apply!

We are committed to ensuring an accessible and supportive recruitment process. If you require any adjustments or accommodations at any stage, please do not hesitate to let us know here. In order for us to assist you, please ensure you include the role title you are applying for in the subject line. For more information regarding Diversity at NewsCorp Australia please visit www.newscorpaustralia.com/careers under the Diversity@News section.

Category:

Technology, Digital and Data