Training Specalist

As a member of the Education Services Team, you will be responsible for the design, development, and delivery of internal learning programs that build employee capability and support organisational performance. The successful candidate will have strong experience in instructional design, facilitation, and program management, with exposure to leadership development programs highly regarded. In addition to broader capability and leadership initiatives, this role will play a key role in developing and delivering role-specific training programs that build employee proficiency in MRI products.

RESPONSIBILITIES:

• Conduct training needs analyses to determine appropriate learning solutions that align with business objectives and employee development goals.
• Design, develop, coordinate, and deliver engaging learning programs using a variety of modalities, including instructor-led training, virtual facilitation, eLearning, and blended learning solutions.
• Develop and facilitate internal training programs focused on employee capability, professional skills, leadership development, and organisational effectiveness.
• Support the design, implementation, and delivery of leadership development programs.
• Work with stakeholders and subject matter experts to identify product knowledge and capability requirements across roles.
• Design, develop, and maintain role-specific learning pathways that enable employees to effectively utilise MRI products, systems, and processes within their roles.
• Ensure product and systems training content remains current and aligned with product enhancements, business process changes, and organisational priorities.
• Create engaging learning materials and resources that support knowledge transfer, skill development, and application in the workplace.
• Evaluate the effectiveness of learning initiatives through participant feedback, assessments, learning metrics, and business outcomes, and continuously improve programs based on insights.
• Manage learning projects from analysis and design through development, implementation, communication, and evaluation.
• Maintain learning records, program documentation, and training resources within the Learning Management System (LMS) and supporting platforms.
• Coach and support subject matter experts, facilitators, and business leaders in effective training and facilitation practices.
• Stay current with adult learning principles, instructional design methodologies, facilitation techniques, learning technologies, and industry best practices.

REQUIREMENTS:

• 3-5 years' experience in learning and development, training delivery, instructional design, and program development within a corporate environment.
• Demonstrated experience designing and delivering both behavioural and technical learning programs.
• Experience developing training content for systems, products, software applications, or business processes.
• Strong facilitation skills with the ability to engage audiences ranging from individual contributors through to leaders.
• Experience partnering with subject matter experts to translate technical concepts into effective learning solutions.

Highly Desirable:

• Qualifications or certifications in Learning & Development, Instructional Design, Facilitation, Coaching, or Organisational Development.
• Experience delivering leadership development programs or leadership capability initiatives.
• Experience within a technology, SaaS, software, or professional services environment.

About Us

From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you!  

Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people.  

We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day.  

At MRI, one of our core values is to strive to amaze.  From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. 

Amazing growth requires amazing employees. Are you up to the challenge?   

We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you!   

MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. 

We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!