- Location
- Noida, UP, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- IT
- Seniority
- Internship
- Experience
- 5+ years
- Industry
- Technology
- Category
- Engineering
- Role type
- Individual Contributor
- Environment
- Office
- Source
- SmartRecruiters
Overview
As an RMM Subject Matter Expert, you'll serve as the primary expert for RMM platforms and endpoint management solutions, managing and optimizing ConnectWise Automate environments while becoming proficient in NinjaOne. You'll participate in client-facing consulting calls, design monitoring and automation workflows, troubleshoot complex issues, and collaborate with teams to improve processes. The role requires 5+ years of hands-on RMM experience, strong technical skills with ConnectWise Automate, and excellent communication abilities for direct client interaction.
Skills
Languages
About ProVal Technologies
ProVal Technologies is a master managed services provider (MSP) that partners with innovative IT service providers to provide 24x7 network operations center (NOC) support and remote infrastructure management across leading technology platforms.