Simulation Operations Specialist (Program Technician 1)

Department Overview

This position is responsible for providing technological and administrative support to the OHSU Simulation Program with a focus on clinical skills training of healthcare professionals. This position works in the OHSU Simulation Center in the Multnomah Pavilion (MNP). There are multiple simulation centers and a growing footprint at OHSU. This position partners with the Lead SimOps Specialist in MNP Simulaiton and is responsible for collaborating with OHSU Simulation Operations teams across OHSU and its partner institutions. This position partners directly with OHSU faculty, facilitating clinical skills labs in service of all learners, supporting the overall skill training needs for the School of Nursing cohorts, the Physician Assistant learners, the Point of Care Ultrasound (POCUS), Transition to Practice (TTP), along with other hospital based teams.

Function/Duties of Position

Skills Lab Support

• Prepares and facilitates skills lab sessions in MNP.
• Provides day-of direct user support during clinical skills lab events.
• Selects and organizes teaching aides such as videos, supplies, and equipment to demonstrate improved methods of patient care.
• Develops understanding and familiarity with medical terminology, equipment, supplies, objectives, and procedures needed to facilitate clinical skills events.
• Locates and manages medical supplies needed to enhance delivery of clinical skills activities (e.g. pharmacy drugs, dressings).
• Collaborates with other program technicians with preparation and logistics for each standardized clinical skills training experience.
• Ensures sign in forms and evaluation tools are ready.
• Partners with Lead Sim Ops Specialist to facilitate the scheduling needs and programmatic delivery.
• Actively participates in all community engagement activities, MNP.
• Sets up and strikes skills lab on a daily basis. 

Healthcare Training Equipment and Clinical Task Trainer Support

• Operates and maintains healthcare training equipment (i.e. life‐support systems, physiologic monitors, ultrasound machines, and IV pump systems) and clinical task trainers.
• Requests equipment loans and shares from other sim centers on the Portland campus (VSSTC & MRISC).
• Partners with faculty with troubleshooting technologies during skills events.
• Provides user orientation and support for Equipment and Clinical Task Trainers.
• Maintains Equipment and Clinical Task Trainers Inventory.
• Collaborates with hospital departments to borrow additional equipment for simulation center activities including transportation and servicing as appropriate.
• Coordinates outgoing and processes incoming Equipment and Clinical Task Trainer equipment loans and shares, in partnership with the skills lab coordinator, for OHSU training events.
• Reviews inventory and supply needs. Places orders.
• Organizes inventory.
• Tracks all resource usage.
• Partners with Lead SimOps Specialist and performs other duties as needed. 

Audio Visual Equipment Support

• Operates classroom technologies to set learners and faculty up for success.
• Provides user orientation and support for the A/V technology. 

Required Qualifications

• Three years of experience administering or coordinating parts or subsets of a project or program.
• A bachelor’s degree in Business Administration, Management, Public Administration, or a field directly related to the position will substitute for two years of the required experience.
• Experience working with A/V equipment.
• Experience working with web-based computer technology.
• Experience working with multimedia service and support with direct customer contact.
• Experience working with higher education faculty and professional students.
• Experience working with customers and clients in high-intensity environments.
• Demonstrates successful work experience with database systems.Excellent interpersonal skills, initiative and the ability to work with diverse groups; students, faculty, staff, and IT group.
• Successful demonstrations of positive teamwork attitude. 
• Ability to work effectively as a team member.
• Excellent communication skills.
• Demonstrates professionalism and integrity.
• Ability to take initiative and ownership of responsibilities. 
• Excellent forecasting and problem-solving skills.
• Excellent attention to detail; successful demonstration of experience working in detail-oriented capacity with proven record of accuracy.
• Excellent organizational skills; ability to be self-directed and set own work priorities. 
• Ability to multi-task in a fast-paced environment.
• Ability to be flexible regarding job assignments and support for other co-workers as needed.
• Proficient in Microsoft Office Word, Access, and Excel. 
• Ability to perform the job duties with or without accommodation.

Preferred Qualifications

• Bachelor’s Degree and/or related experience

• Experience working with healthcare professional trainees

• Experience working with simulation web-based computer technology.
• Experience working with healthcare professional education faculty & students.
• Experience with community engagement activities.

• Experience with a web based AV system.

Additional Details

Monday through Friday. Flexibility to work irregular hours as needed. Includes occasional evenings.

Why apply to OHSU?

We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact [email protected]