Sales Development Representative

Key Responsibilities

• Generate new business opportunities through proactive lead generation activities including prospect research, cold outreach, email campaigns, and inbound lead follow-up.
• Build and maintain a healthy pipeline of qualified prospects through consistent lead generation efforts.
• Identify and research prospective customers through outbound prospecting activities including cold calls, emails, LinkedIn outreach, and networking.
• Qualify inbound and outbound leads based on predefined criteria.
• Schedule meetings and product demonstrations for Account Executives or Account Managers.
• Maintain accurate and up-to-date records in the CRM system.
• Collaborate with marketing and sales teams to improve lead generation strategies.
• Follow up consistently with prospects to nurture relationships and move opportunities through the sales funnel.
• Achieve or exceed monthly and quarterly KPIs such as calls made, emails sent, meetings booked, and qualified opportunities created.
• Stay informed about company products, industry trends, competitors, and customer challenges.
• Provide feedback to leadership on market trends and prospect insights.

Qualifications

Required

• Bachelor’s degree holder or completed at least 2 years in college with no back subjects or incomplete units
• 1–2 years of experience in sales, lead generation, customer service, or a related role.
• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Self-motivated, organized, and goal-oriented.
• Experience using CRM platforms such as Salesforce, GCRM, or similar.
• Ability to work in a fast-paced, target-driven environment.
• Ability to quickly learn and apply enterprise AI tools and technologies to support technical workflows and business objectives

Preferred

• Experience in B2B sales or SaaS environments.
• Familiarity with sales engagement tools such as LinkedIn Sales Navigator.

Skills and Competencies

• Prospecting and lead qualification
• Communication and active listening
• Time management and organization
• Resilience and persistence
• Problem-solving and critical thinking
• Collaboration and teamwork
• Adaptability and coachability

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