- Location
- Kota, Rajasthan, India
- Workplace
- Onsite
- Type
- Full-time
- Department
- Credit and Collections | BPM
- Seniority
- Entry
- Experience
- 1+ years
- Education
- High School
- Industry
- Business Process Services
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Closing date
- 1 week ago
- Source
- Oracle Cloud
Overview
As a Customer Relationship Executive, you'll be the primary contact for customers in the collections and manpower department, providing support and ensuring satisfaction. Responsibilities include handling inquiries via phone, email, and chat, resolving complaints, and maintaining accurate customer records. The role requires excellent communication skills, problem-solving abilities, and proficiency with CRM systems. You'll work in a fast-paced environment focused on delivering exceptional customer service and maintaining positive client relationships.
Skills
CRM systems
Languages
English
About Digitide Solutions Limited
Digitide is a global business process services company with over 20 years of experience, delivering AI-led digital solutions and smart business processes across 40 locations in 5 countries.
