- Salary
- €16+
- Location
- Geldrop, NB, Netherlands
- Workplace
- Onsite
- Type
- Full-time
- Department
- Customer Service
- Seniority
- Entry Level
- Education
- Associate
- Industry
- Security
- Category
- Customer Service
- Role type
- Individual Contributor
- Environment
- Office
- Source
- SmartRecruiters
Overview
This customer service role involves working in a 24/7 contact center handling approximately 700 daily calls from clients with diverse security-related inquiries. Responsibilities include using clear call scripts to address customer needs, working with various shift patterns (morning, evening, night), and maintaining a professional customer service standard. Candidates must have a minimum of MBO education level, be available for irregular hours, possess a driver's license with personal vehicle, and demonstrate fluency in both Dutch and English. The position offers a predictable 4-week advance schedule and comprehensive benefits including vacation days, pension, and professional development opportunities.
Skills
Benefits
Languages
Shift
About Securitas Nederland
Securitas is an international security organization with over 5,000 colleagues in the Netherlands and active in 44 countries. The company combines expertise, technology and data to ensure security for clients.