Installation Administrator

Installation Administrator

ADT - Cork

What you will do

As an Installation Administrator in ADT, you will provide comprehensive administrative support to the Installation team, ensuring the smooth day-to-day running of operational activities. Your role will be pivotal in supporting engineers, managers and customer-facing teams by managing documentation, systems, and coordination activities.

Key responsibilities include:

• Provide administrative support across installation activities

• Manage invoicing processes, including invoice rejections and follow-ups

• Maintain and update operational systems (JDE, MAS, Basware, CBS)

• Prepare and manage documentation such as O&M manuals, permits, RAMS, T&Cs, and applications

• Support compliance requirements (e.g. BAFE, NACOSS, EHSIS reporting)

• Handle ordering and stock control for consumables, stationery, and equipment

• Organise and track engineer training and certification requirements

• Manage diaries including meeting rooms, cherry picker usage, and engineer dependencies

• Support sickness and holiday cover arrangements for the Planning team

• Coordinate post, deliveries, returns, and purchase order requests

• Respond to general administrative requests from the Regional Operations Manager and wider teams

• Manage fleet & telecoms across field teams

• Act as a point of contact for internal and external customer service queries

How you will do it

You will succeed in this role by being highly organised, detail-oriented, and proactive, while working collaboratively with multiple stakeholders.

• Maintain accurate records and documentation across multiple systems

• Prioritise competing requests in a fast-paced operational environment

• Communicate clearly with engineers, planners, suppliers, and management

• Follow established processes while identifying opportunities for improvement

• Ensure compliance with internal procedures, safety standards, and external regulations

• Use initiative to resolve issues and support operational continuity

What we look for

We are looking for a reliable, organised administrator with strong attention to detail and excellent coordination skills.

Essential:

• Proven experience in an administrative or operations support role

• Strong organisational and time management skills

• High level of accuracy and attention to detail

• Confident using multiple IT systems and Microsoft Office applications

• Strong communication skills, both written and verbal

Desirable:

• Experience in Fire & Security, Engineering, or Facilities-based organisation is beneficial

• Familiarity with invoicing systems, purchase orders, or operational databases

• Knowledge of compliance or certification environments (e.g. BAFE, NACOSS, EHS)

• Experience supporting planning or field-based teams

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