Senior Manager, Total Rewards

Date Posted:

2026-03-19

Country:

Malaysia

Location:

Otis Elevator Company (M) Sdn Bhd, 15-01 Menara Symphony, No 5, Jalan Semangat, Seksyen 13, 46200 Petaling Jaya, Selangor Darul Ehsan , Malaysia

Position Specification:

The incumbent will be responsible for developing and executing a comprehensive Total Rewards strategy that aligns with the Company's business objectives and employee value proposition across Southeast Asia (including Singapore, Malaysia, Thailand, Vietnam, Indonesia, Cambodia and Brunei).

This role requires a strategic thinker with deep expertise in Compensation and Benefits, as well as strong leadership skills and the ability to collaborate closely with Operating Unit (OU) / Operating Area (OA) HRBPs and other HR COE teams to achieve the overall objectives in attracting, motivating and retaining employees.

Key Responsibilities:

• Strategy Development: Design and implement OU level total rewards strategies that align with Global/Regional framework to support business goals and attract, retain, and motivate top talent in SEA.

• Market Analysis: Evaluate compensation and benefits trends, market data and benchmark surveys to ensure market competitiveness of all compensation and benefits offerings.

• Policy and Program Management: Develop and oversee compensation and benefits policies across the OU, ensure appropriate local design with global consistency, competitiveness, governance, compliance, and best practice.

• Core TR Initiatives: Collaborate with HR leaders and business stakeholders to drive Routine C&B initiatives such as Salary Planning, Bonus Plan Design & Review, Awards, Job Levelling, Salary Structure Salary proposal management, Benefit renewal, Recognition and Global Mobility etc.

• Communication: Effectively communicate Total Rewards strategies and programs to employees and management, ensuring transparency and understanding.

• Continuous Improvement: Identify opportunities for process enhancements and implement best practices in total rewards management.

• Business Insights: Manage all Bonus / Incentive plans with End-to-End process, including plan design, simulation, policy review & training, quarterly effectiveness assessment, booster management and incentive communications. Work closely with business teams to regularly optimize incentive designs to meet business needs.

• HR Expertise: Provide consultation to management and HR colleagues on Compensation and Benefit issues and develop guidelines and solutions. Ensure HR Compliance from C&B perspective.

• Digitalization: support various enhancements for Compensation & Benefit modules in Global HRIS (Workday / ADP) and local HRIS (e-Leave etc.); continue to look for automation and digitalization opportunities to enhance efficiency.

• Project Management: Lead Regional Compensation & Benefit project / initiatives and actively attend Global projects.

Principle Working Relations:

Internal: Finance, DT, HRBP & other HR COE, Business Leaders

External: Consultants & Vendors

Qualification Requirement:

• Education: Bachelor & above. Science and engineering major background preferred Experience: Minimum of 8 years of experience in Total Rewards, with at least 5 years of MNC experience

• Language: fluent in English (both writing & oral skills).

• Proficiency in HRIS systems and data analysis tools. Excellent skill on Excel. Other Key Competencies:

• Proven track record in developing and implementing compensation and benefits strategies in SEA.

• Exceptional leadership, communication, and interpersonal skills.

• Logical thinking. Open minded.

• Easily adaptable to changes.

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

• Forward thinking, optimistic & patient, season professional in HR field.

• Hands-on and able to work under pressure and respect schedule/deadline. Strong ownership.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.  

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.  

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.   

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do.  We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.  

Become a part of the Otis team and help us #Buildwhatsnext! 

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