Sales Development Representative

Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investments, build greater trust within their ecosystem, and reduce their chances of financial loss.
Built on over a decade of technological innovation, its integrated solutions deliver value across enterprise security performance, digital supply chains, cyber insurance, and data analysis.

• We invented the cyber ratings industry in 2011
• Over 3500 customers trust Bitsight
• Over 600 teammates are dispersed throughout Boston, Raleigh, New York, Lisbon, Singapore, and remote

Sales Development Representative (SDR) – North America
Location: Boston, US
Reports to: Director, Global Sales Development

This is an entry-level role and a great launching pad into a sales career, full training and coaching will be provided. This role is critical to driving pipeline and revenue growth, and SDRs are expected to deliver a superior prospect experience that sets the stage for effective sales follow-up and long-term customer relationships.

Success in this role is measured by consistently meeting or exceeding qualified opportunity quotas.  This is a numbers-driven role, and we're looking for someone who's motivated by targets, not just activity.

Responsibilities

• Prospect, educate, qualify, and develop target accounts and inbound leads into sales-ready opportunities
• Identify and qualify opportunities through outbound prospecting and timely inbound lead follow-up
• Engage prospects across phone, email, LinkedIn, and other channels to build relationships and uncover needs
• Learn and apply AI-powered tools and internal research workflows to identify key buying-committee members, surface pain points, and personalize outreach at scale
• Hand off qualified opportunities to the appropriate AE with clear context and briefing
• Learn to handle objections confidently and articulate Bitsight's value proposition
• Build trusted, credible relationships with prospects
• Log activity accurately and consistently in our tools
• Work toward and consistently meet qualified opportunity quotas in support of territory revenue goals
• Share feedback with Marketing and Sales leadership to help refine messaging, targeting, and process

Required Skills/Experience

• No prior sales experience required.  We're looking for coachable, motivated individuals eager to build a career in sales
• A competitive, goal-oriented mindset with a genuine drive to hit and exceed quota, comfortable with metrics-driven accountability
• Resilient and persistent; not discouraged by rejection
• Coachable and receptive to feedback, with a growth mindset and eagerness to continuously improve
• Comfortable operating in a fast-paced, high-energy team environment; strong collaborator and team player
• Positive, energetic phone presence with excellent listening and writing skills
• Eagerness to learn CRM tools (Salesforce) and AI-powered sales workflows, with accurate data entry and lead management
• Highest level of integrity
• Proficient with standard productivity tools (e.g phones, email)
• Bachelor's degree

Belonging & Inclusion. Bitsight is proud to be an equal opportunity employer. This means we do not tolerate discrimination of any kind and are committed to providing equal employment opportunities regardless of your gender identity, race, nationality, religion, sexual orientation, status as a protected veteran, or status as an individual with a disability.

Culture. We put our people first. Bitsight offers best in class benefits. We devote the same energy to nurturing our company's inclusive culture as we apply to serving our customers' needs. Working at Bitsight will give you the opportunity to fulfill your professional goals and expand your skills.

Open-minded. If you got to this point, we hope you’re feeling excited about the job description you just read.  Even if you don’t feel that you meet every single requirement, we still encourage you to apply.  We’re eager to meet people that believe in Bitsight’s mission and can contribute to our team in a variety of ways.

Bitsight also provides reasonable accommodations to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about a reasonable accommodation, or need assistance with completing the application process, please email [email protected]. This contact information is for accommodation requests only, and cannot be used to inquire about the status of applications.

This role uses AI-assisted transcription during the interview process. All hiring decisions are made by our recruitment team.

Additional Information for United States of America Applicants:

Bitsight is committed to compliance with all fair employment practices regarding citizenship and immigration status.

Bitsight will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants with criminal histories will be considered for employment consistent with applicable law.

This position may be considered a promotional opportunity pursuant to the Colorado Equal Pay for Equal Work Act.