Catering & Sales

Description

At Palm House, every celebration begins with a personal connection. We are seeking a polished, proactive Catering Sales Manager who combines commercial drive with thoughtful service to bring exceptional meetings, private gatherings, and celebrations to life.

Set within Palm Beach’s distinctive luxury landscape, Palm House offers an intimate setting for memorable occasions. This role is an opportunity to build meaningful client relationships, grow catering revenue, and guide each event from its first inquiry through a seamless handoff and successful execution.

The Role

Reporting to the Director of Sales, the Catering Sales Manager will develop new business, convert inquiries into confirmed events, and partner closely with our Food & Beverage, Culinary, Banquets, and operational teams to deliver the experience promised to every client.

Key Responsibilities

• Generate catering and event revenue through proactive prospecting, referrals, networking, and strong relationships with planners, businesses, and the local community.
• Manage the sales process from initial inquiry and site visit through proposals, negotiations, contracts, and deposits.
• Create tailored proposals that reflect each client’s vision while supporting revenue goals and pricing guidelines.
• Develop business for social celebrations, corporate gatherings, weddings, and private dining experiences.
• Prepare accurate event details and banquet event orders, ensuring clear communication of menus, timelines, setup requirements, and special requests.
• Coordinate effective handoffs and planning meetings with operational teams to support seamless event delivery.
• Maintain accurate accounts, opportunities, activities, and forecasts in THYNK/Salesforce.
• Monitor the sales pipeline, follow up promptly, and work toward established revenue and conversion goals.
• Build lasting client relationships through attentive communication and post-event follow-up.
• Represent Palm House with professionalism, discretion, and a refined approach to hospitality.

What You Bring

• Previous catering or event sales experience within a luxury hotel, resort, private club, or comparable hospitality setting.
• A demonstrated ability to develop new business, close sales, and nurture client relationships.
• Strong knowledge of event planning, food and beverage service, contracts, and banquet operations.
• Excellent written and verbal communication, presentation, and negotiation skills.
• Exceptional organization, attention to detail, and the ability to manage multiple events and deadlines.
• A collaborative approach and confidence working across departments.
• THYNK/Salesforce experience preferred.
• Established relationships within the Palm Beach market preferred.
• Flexibility to work evenings, weekends, and holidays as business and event needs require.

Create Moments That Matter

Bring your passion for sales, celebrations, and personalized hospitality to Palm House, where thoughtful details and meaningful connections shape every experience.

Apply to join our team.

Palm House is an equal opportunity employer.

Requirements

• Minimum of 3 years of catering or event sales experience, preferably within a luxury hotel, resort, or private club.
• Proven ability to generate new business, achieve revenue goals, and convert inquiries into confirmed events.
• Experience managing weddings, social celebrations, corporate events, and private dining.
• Strong understanding of food and beverage operations, event logistics, banquet event orders, proposals, and contracts.
• THYNK/Salesforce experience preferred.
• Established relationships with Palm Beach clients, event planners, and local businesses preferred.
• Excellent communication, negotiation, presentation, and client relationship skills.
• Exceptional attention to detail, organization, and follow-through.
• Professional presence, discretion, and a commitment to personalized luxury service.
• Ability to collaborate across Sales, Culinary, Banquets, and operational teams.
• Proficiency in Microsoft Office and CRM systems.
• Flexibility to work evenings, weekends, and holidays based on event and business needs.
• Bachelor’s degree in Hospitality, Business, Marketing, or a related field preferred, or equivalent relevant experience.