Junior Field Service Representative - UAE National

Introduction 

At Saab, we constantly look ahead, and push boundaries regarded as technically impossible. We collaborate with colleagues around the world who all share our challenge – to make the world a safer place.  

Your Role

As a junior Field Service Representative (FSR), you will be part of the Field Service team at Saab Ltd, based in Abu Dhabi UAE. As an FSR, you will service and maintain our Ground-based Surface Radars at our customers’ sites. The work will involve analysis and interpretation of performance data, troubleshooting, repair and replace parts in our radar systems as needed. You will work closely with our customers and Saab support teams.

Key Responsibilities:

• Assist senior engineers with radar installation, commissioning, maintenance, and fault-finding activities.
• Maintaining and servicing the ground-based surface radars as an integral member of the FSR team.
• Contribute to the team support in meeting customers’ contractual agreements.
• Support site preparation, equipment installation, cabling, configuration, and system checks.
• Carry out routine inspections and preventive-maintenance activities under appropriate supervision.
• Assist with radar calibration, alignment, functional testing, and performance verification.
• Learn to use radar-specific test equipment, diagnostic tools, and service software.
• Perform basic electrical, electronic, RF, mechanical, and network checks under guidance.
• Follow approved troubleshooting procedures and assist in identifying the source of equipment faults.
• Replace approved field-replaceable components when trained and authorized to do so.
• Record measurements, observations, faults, and corrective actions accurately.
• Assist with Site Acceptance Testing (SAT), commissioning activities, and customer demonstrations.
• Support the preparation of service reports, test documentation, maintenance records, and technical reports.
• Coordinate with logistics team regarding spares, inventory management, handling of repairs and logistics flow of parts

Experience and Skills
Preferred graduated Bachelor (or similar) student with an interest in field service of military systems. An education within power electronics, software and/or computer engineering is preferred, but not essential.

You like to work in teams and solve complex problems with others. You have a personal need for variation and see it as a challenge to face new problems. You will be working in a mobile environment and may be required to work in shifts and unsociable hours.

Knowledge, Skills, and Abilities:

• Curiosity and willingness to learn
• A methodical approach to problem solving
• Good attention to detail
• Ability to follow technical procedures
• Willingness to ask questions and seek guidance
• Good communication skills
• Ability to work effectively as part of a multidisciplinary team
• Professional interaction with customers
• Ability to work in field environments and travel when required (Driver’s license)
• A strong safety mindset
• Accountability for completing assigned tasks and documenting results
• You must be able to express yourself in English, both oral and in written word
• UAE Driver’s License
• Must have completed minimum 2 weeks National Service

This position requires that you will be approved in a security vetting in accordance to ISO:27001+

What you will be a part of

Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters.

Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world.

Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here.