- Location
- Frisco, TX,US, US
- Type
- Full-time
- Department
- IT
- Experience
- 3+ years
- Education
- Bachelor
- Source
- Eightfold
Description
Frontline Digital Enablement & Business Support Support the day-to-day operation, enhancement, and optimization of frontline digital enablement capabilities that support DSD execution. Serve as a primary point of contact for business stakeholders regarding system functionality, reporting capabilities, process improvements, and enhancement opportunities. Partner closely with Information Technology teams to define business requirements, prioritize enhancements, support testing activities, and ensure successful solution delivery. Help maintain alignment between business objectives and technology roadmaps while ensuring solutions meet operational needs. Monitor system performance and identify opportunities to improve user experience, adoption, and effectiveness. Evaluate existing capabilities and recommend scalable solutions that improve visibility, consistency, efficiency, and speed to action. Develop and maintain documentation, standards, and best practices that support operational excellence. Contribute to the ongoing evolution of DSD business processes, capabilities, and operating models. Support the development and enhancement of reporting solutions, dashboards, and business performance tools. Analyze operational performance and provide insights that support decision-making and continuous improvement efforts. Ensure data and reporting solutions provide accurate, actionable, and trusted business insights. Develop deep expertise across DSD operations, business processes, reporting solutions, and digital capabilities. Contribute recommendations that strengthen business capabilities and improve operational performance. Deliver reliable, high-quality solutions that support organizational goals and ongoing business transformation efforts. Lead and support initiatives focused on improving sales execution capabilities and operational performance. Coordinate activities across Sales, Operations, Analytics, and IT teams to ensure successful project execution. Manage business requirements, user acceptance testing, deployment support, and post-implementation activities. Identify risks, dependencies, and execution challenges while proactively driving resolution. Foster strong working relationships across business and technical teams to drive alignment and results. Bachelor's degree in Business, Analytics, Information Systems, Supply Chain, Engineering, or a related field. 3-5+ years of experience in business analytics, sales operations, sales excellence, business systems, or related functions. Demonstrated ability to manage multiple projects and priorities in a fast-paced environment. Strong analytical and problem-solving skills with the ability to identify opportunities and implement solutions. Experience partnering with technical teams to deliver business process improvements and technology enhancements. Excellent communication and stakeholder management skills. Proficiency in Power BI, Alteryx, SQL, Excel, and other reporting or visualization tools. Self-starter with the ability to work effectively in ambiguous environments and drive results independently. Experience within Direct Store Delivery (DSD), Consumer Packaged Goods (CPG), Sales Operations, or Route-to-Market organizations preferred.