Resident Liaison Officer - Eccles

Resident Liaison Officer – Eccles

Location: Eccles, Greater Manchester, M30
Pay: £16.12 per hour PAYE or £21.41 per hour Umbrella
Hours: Monday to Friday, 8:00am – 4:30pm
Contract: Temporary, approximately 12 weeks
Start date: 2 November 2026
Potential: Temp-to-perm opportunity

Multitask Personnel are pleased to be working with a leading property services contractor who is looking for a Resident Liaison Officer to join their team on a recladding project in Eccles.

You will work as part of a two-person team supporting residents across five residential tower blocks, acting as a key point of contact between residents and the project team throughout the works.

The role will include:

• Visiting residents at their properties to discuss planned works
• Carrying out resident surveys
• Dealing with resident queries and providing project updates
• Handling complaints professionally and helping resolve concerns
• Following up properties where access has not been obtained
• Keeping accurate records of resident contact
• Working closely with the site team to support the progress of works
• Providing a friendly and professional service throughout the project

We're looking for someone with:

• Previous Resident Liaison Officer experience, ideally within social housing, planned maintenance, recladding or refurbishment
• Strong customer service and communication skills
• Confidence dealing with complaints and challenging conversations
• Good organisation and administration skills
• A professional and approachable manner when visiting residents
• The ability to work independently and as part of a small team

This is initially a 12-week temporary position, with the potential to lead to a permanent opportunity.

Interested? Apply with your CV or contact Multitask Personnel for more information.