- Salary
- $19 – $29/hr
- Location
- New Hope, Minnesota, US
- Workplace
- Onsite
- Type
- Full-time
- Department
- IT
- Experience
- 1+ years
- Source
- BetterTeam
Description
Role Overview:
Seeking a compassionate and experienced Patient Care Technician (PCT) / Urgency Center Tech for a direct-hire, permanent position in New Hope, MN. Working under the direction of the clinical care team, the technician delivers supportive, patient-centered care, assists with patient flow, and performs clinical support duties within an urgent care/urgency center environment.
Key Responsibilities & Clinical Scope:
- Supportive & Clinical Care: Deliver direct, compassionate patient care under the supervision of registered nurses and providers, supporting both patients and their families.
- Patient Flow Management: Assist with triaging efficiency, rooming patients, monitoring vital signs, and optimizing patient movement throughout the clinical facility.
- Emergency & Technical Support: Execute emergency care procedures, clinical protocols, and supportive interventions within the scope of EMT/PCT training.
Qualifications & Candidate Requirements:
- Education & Certifications:
- Successful completion of an accredited EMT Program [REQUIRED].
- Active National or State EMT Certification [REQUIRED].
- Active BLS certification through the American Heart Association (AHA) [REQUIRED].
- Clinical Experience:
- Minimum 1+ years of clinical technician experience in a hospital or outpatient clinic setting [REQUIRED].
- Prior Emergency Department (ED) or urgent care clinical experience [PREFERRED].
- Agency Direct-Application Restriction: Candidates who have applied directly to the health system are strictly ineligible for agency submission.
Schedule & Hours:
- FTE & Commitment: 0.9 FTE (Full-Time | 36 hours per week average).
- Shift Duration: 12-hour shifts (7:45 AM – 8:15 PM or 8:00 AM – 8:30 PM).
- Rotational Schedule (6-Week Cycle):
- Week 1: Fri / Sat / Sun (7:45 AM – 8:15 PM)
- Week 2: Wed / Thu / Fri (8:00 AM – 8:30 PM)
- Week 3: Tue / Wed / Thu (8:00 AM – 8:30 PM)
- Week 4: Fri / Sat / Sun (7:45 AM – 8:15 PM)
- Week 5: Tue (8:00 AM – 8:30 PM) / Thu (7:45 AM – 8:15 PM) / Fri (8:00 AM – 8:30 PM)
- Week 6: Mon / Wed / Thu (7:45 AM – 8:15 PM)
- Weekend Requirements: Rotating weekends as scheduled per department rotation.
- On-Call Requirements: None.
Direct-Hire Benefits & Program Eligibility:
- Loan Forgiveness: Non-profit health system qualifies for the Public Service Loan Forgiveness (PSLF) program.
- Health & Financial: Comprehensive Health & Welfare benefit packages, 401(k) retirement match or pension plan, and generous Paid Time Off (PTO).
- Family & Education Support: Tuition reimbursement, adoption reimbursement (up to $3,000/child), and 10% off childcare tuition through partner programs.
- Wellness Perks: 24/7 on-site fitness center access for benefit-eligible team members.
Skills
BLSPatient Care