- Location
- Karachi
- Type
- Full-time
- Department
- Operations
- Seniority
- Manager
Description
About the Role
We are seeking an experienced IT Manager to oversee and manage the full IT infrastructure of our shipping & logistics company. The ideal candidate will ensure secure, stable, and efficient IT operations across all departments while working closely with external vendors and leading a small internal IT support team.
Key Responsibilities
· Manage and maintain network infrastructure, including LAN/WAN, Wi-Fi, VPN, and firewalls.
· Oversee server administration, data storage, and system backups.
· Manage and coordinate with email service providers, web developers, hosting providers, and IT vendors.
· Ensure website maintenance, uptime, and security.
· Develop and maintain a secure intranet for internal communication and data access.
· Implement and monitor cybersecurity protocols and access controls.
· Install, configure, and troubleshoot workstations, printers, and office IT equipment.
· Support business applications used in logistics/shipping (ERP, tracking systems).
· Lead and mentor an IT assistant to ensure timely technical support.
· Drive IT planning for scalability, efficiency, and digital transformation.
Requirements
· Proven experience as an IT Manager or Senior IT Executive in an SME environment.
· Strong knowledge of networking, firewalls, security systems, and server management.
· Familiarity with DNS, hosting, email administration (Office 365 / Google Workspace).
· Understanding of website technologies (CMS, hosting environments).
· Experience managing IT vendors and service contracts.
· Strong troubleshooting skills and ability to work under pressure.
· Certifications such as CCNA, MCSE, CompTIA Security+ are an advantage.