Night Auditor - Full Time

Property Description

Discover a unique opportunity to be part of the rich history of Key West at the Key West Historic Inns Collection. Formerly known as Kimpton Key West, our historic collection boasts 219 guestrooms across Winslow’s Bungalows, Lighthouse Hotel, Ridley House, Ella’s Cottages, and Fitch Lodge. These buildings, originally homes for army officers, industrialists, and steamboat captains, reflect architectural styles from Conch to Queen Anne. Built when Key West was Florida's largest city in 1900, each structure holds captivating stories of gold discoveries and vaudeville performances. Join us and become a part of a team that embraces the vibrant past while offering unparalleled hospitality. Explore our property history at www.keywesthistoricinns.com for more information.

Overview

There’s something unique about hospitality after hours. As a Night Auditor at Key West Historic Inns, you’ll be the person our guests can count on overnight while helping keep our hotels running smoothly behind the scenes.

This role is a mix of guest service, problem-solving, and attention to detail. You’ll welcome late arrivals, assist guests throughout the night, complete the daily audit, and make sure everything is in order for the team coming in the next morning.

 

We’re looking for someone who is dependable, comfortable working independently, and able to handle the unexpected with a calm and helpful approach. If you enjoy hospitality, take pride in getting the details right, and like taking ownership of your shift, we’d love to meet you.

Responsibilities

• Welcome guests and assist with check-ins and check-outs during the overnight shift

• Process guest payments and maintain accurate records

• Complete the nightly audit, verify guest accounts, and resolve discrepancies

• Assist guests with questions, requests, and concerns that may come up throughout the night

• Respond to unexpected situations with good judgment and involve the appropriate leader when needed

• Help maintain the safety and security of the hotel during overnight hours

• Provide friendly, attentive service and create a welcoming experience for every guest

• Communicate and collaborate with other departments to make sure guest needs are addressed

• Maintain knowledge of our hotels, services, amenities, and the Key West area so you can confidently assist guests

• Keep the Front Desk organized and provide clear communication to the morning team about overnight activity and follow-up needs

Qualifications

• High school diploma or equivalent required

• Prior cash handling experience required

• 1 to 2 years of Night Auditor, Front Desk, or similar hospitality experience preferred

• Strong attention to detail and the ability to manage multiple priorities

• Excellent communication and problem-solving skills

• Ability to read, write, and speak English fluently

• Comfortable working independently with minimal supervision

• Strong computer skills and the ability to learn hotel systems

• Dependable and able to remain focused throughout an overnight shift

• Flexible availability, including overnights, weekends, and holidays

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.