Territory Manager, Direct to Consumer | 8 Positions Available

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Job Overview

Territory Managers (8 Positions) | Remote, Territory-Based

Territory Manager – Mid-Atlantic - North Carolina, Virginia
Territory Manager – Southeast - South Carolina, Georgia, Alabama, Mississippi
Territory Manager – North - Iowa, Minnesota, Missouri
Territory Manager – Great Lakes - Kentucky, Michigan, Ohio
Territory Manager – Midwest - Illinois, Indiana, Wisconsin
Territory Manager – Florida - Florida
Territory Manager – West - Colorado, Arizona, California, New Mexico
Territory Manager – South - Texas, Oklahoma, Arkansas

Roles are remote, and candidates must reside within the territory they are applying for.

Territory Manager, Direct to Consumer owns the sell-in performance of an assigned fiber territory, turning new and mature passings into installed, revenue-generating customers on pace with the market launch plan. The role exists to keep fiber build and sales execution connected, working with JV partners and Account Managers so capacity and staffing gaps are caught early rather than showing up as forecast misses. The Manager also brings local competitive insight to leadership and escalates systemic issues with a recommended path forward.

Job Responsibilities:

• Owns the day-to-day sell-in plan for an assigned territory's fiber addresses, covering new passings, mature passings, and any market launch activity within the territory.
• Tracks JV install capacity at the local level and works directly with JV field/ops contacts to flag and resolve capacity issues that put HHP delivery or sales forecasts at risk.
• Builds and maintains the territory-level sales forecast, reconciling actual HHP delivery against plan and flagging variances to the Senior Manager.
• Partners with Account Managers to align staffing to territory demand, providing address-level detail so staffing decisions are grounded in real passing and capacity data.
• Monitors and reports local competitive activity (build, pricing, promotions) within the territory and feeds it up to inform broader strategy.
• Identifies underperforming addresses within the territory and drives local corrective actions in partnership with sales and JV operations.
• Maintains accurate, current address-level data and reporting for the territory, and escalates cross-territory or systemic issues (capacity, staffing, competitive) to the Senior Manager with a recommended path forward.
• Performs other duties and projects identified by management as needed.

Education and Work Experience:

• Bachelor's Degree Bachelor's Degree and 3+ years' experience in telecom, fiber/broadband, sales operations, or territory management, or a combination of education and experience deemed equivalent. (Required)
• 2-4 years Experience in fiber, broadband, or telecommunications, ideally with direct exposure to JV operating models or market launches (Required)

Skills:

• Taking Ownership Strong ownership mentality; comfortable being the single point of accountability for a territory's forecast and results. (Required)
• Accountability Strong ownership mentality; comfortable being the single point of accountability for a territory's forecast and results. (Required)
• Business Acumen Working knowledge of passings, HHP, install capacity, and how a passing converts into a sale. (Required)
• Analytical Acumen Able to build and maintain an accurate territory-level forecast and spot variances quickly. (Required)
• Cross Function Collaboration Strong collaboration skills, particularly with Account Management and Sales. (Required)
• Competitive Intelligence (CI) Ability to gather and communicate local competitive intelligence clearly and concisely. (Required)
• Communication Clear written and verbal communication skills; comfortable presenting territory results to the Senior Manager and cross-functional partners. (Required)
• Organization Efficiency Highly organized with strong attention to detail at the address level. (Required)
• Attention-to-Detail Highly organized with strong attention to detail at the address level. (Required)

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $89,355 - $161,115

National Base Pay Range: $77,700 - $140,100

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ377403¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

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As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

 

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

 

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, we will consider for employment qualified applicants with arrest and conviction records.