Assistant Supply Manager

Description

The Assistant Supply Manager supports the Store Manager in overseeing daily operations, ensuring administrative accuracy, and maintaining high customer service standards. This role serves as a leadership resource for the store team and assumes operational oversight in the absence of the Store Manager.

The Assistant Supply Manager plays a key role in maintaining workflow efficiency, supporting purchasing and invoicing processes, and ensuring professional communication with customers and internal departments.

Key Responsibilities

•  Oversee daily store operations when the Store Manager is unavailable.
•  Support and monitor timely processing of invoices and purchase orders (POs).
•  Answer and manage the on-call phone, addressing customer inquiries and operational needs.
•  Respond promptly to emails and coordinate internal and external communications.
•  Assist with interviewing candidates and supporting hiring decisions.
•  Provide leadership support to team members and help ensure adherence to company policies and procedures.
•  Coordinate with accounting, operations, and procurement teams to maintain accurate documentation and workflow.
•  Support store performance goals and operational scorecard metrics.
•  Maintain a professional, organized, and customer-ready store environment.

Requirements

• Strong organizational skills with the ability to manage multiple priorities.
•  Excellent verbal and written communication skills.
•  Ability to make sound decisions and exercise independent judgment.
•  Proficiency in email communication and general computer systems.
•  Ability to support and guide team members in a fast-paced environment.
•  Previous experience in retail, supply, or a supervisory role preferred.

Additional Details

•  This role requires both administrative and leadership responsibilities.
•  Work hours are typically aligned with store operations and may require flexibility based on business needs.