Water Hygiene Specialist

Water Hygiene Specialist I

Location: In Office

Compensation: $35.00–$38.00 per hour

Employment Type: Full-Time

Position Overview

The Water Hygiene Specialist I is responsible for supporting the development, implementation, and ongoing administration of facility-specific Water Management Plans (WMPs) while providing technical consulting support related to water hygiene and waterborne pathogen control. This position works closely with customers, Water Engineering Field Representatives, and the Sales Team to support effective water management programs, regulatory compliance, and the implementation of industry best practices.

The ideal candidate is detail-oriented, customer-focused, and interested in developing technical expertise in ASHRAE 188 water management programs, Legionella prevention and control, point-of-use filtration, secondary disinfection technologies, and applicable water management regulations.

Key Responsibilities

• Assist in the development, implementation, and ongoing administration of facility-specific Water Management Plans using the HCInfo LAMPS platform.
• Develop proposals and quotes for customer consultations, equipment, and water hygiene services.
• Provide ongoing oversight and administration of new and existing Water Management Plans to ensure program effectiveness and timely renewals.
• Communicate regularly with customers, responding to questions and concerns within 24 hours.
• Provide customer training and support on the LAMPS platform as required by client agreements.
• Participate in quarterly customer water management team meetings as a subject matter expert, including preparing meeting notes and documenting action items.
• Provide technical consultation regarding water system management, industry best practices, applicable standards, and regulatory recommendations.
• Recommend appropriate Legionella testing locations and frequencies and assist with the interpretation of laboratory test results.
• Maintain accurate customer account records, including Legionella testing results, building profiles, water quality data, temperatures, photographs, and other relevant documentation.
• Prepare meeting summaries, service reports, and other required customer documentation.
• Support Water Engineering Field Representatives and the Sales Team by providing technical guidance and expertise related to water hygiene programs and services.
• Participate in continuing education and professional development opportunities to expand technical knowledge and remain current with industry standards, regulations, and emerging technologies.

Technical Expertise & Professional Development

The Water Hygiene Specialist I is expected to develop into a subject matter expert in water hygiene and water management programs. Areas of technical development include:

• ASHRAE 188 water management program requirements and implementation.
• Legionella and other waterborne pathogens of concern.
• Waterborne pathogen prevention and control strategies.
• Point-of-use filtration technologies.
• Secondary disinfection techniques.
• Local, state, and federal regulations related to water management.
• Industry standards, recommendations, and emerging water hygiene practices.

Performance Expectations

• Develop and deliver new Water Management Plans within 60 days of customer acceptance, or within the timeline established by the customer.
• Maintain active Water Management Plans with satisfactory program scores and ensure required customer meetings and timely renewals.
• Respond to customer and internal team inquiries within 24 hours.
• Complete at least one continuing education course per quarter.
• Maintain accurate, timely, and complete documentation of customer activities, testing results, and water management program records.

Benefits

Water Engineering offers competitive compensation, comprehensive benefits, and opportunities for professional growth, including:

• Paid Time Off (PTO)
• Paid Sick Time
• Holiday Pay
• 401(k) Retirement Plan
• Medical, Dental, and Vision Insurance
• Company Vehicle
• Company Fuel Card
• Company-Paid Travel (flights, hotels, and rental vehicles, as applicable)
• Company-Issued Phone and Laptop
• Full Personal Protective Equipment (PPE), test kits, and required equipment provided
• Extensive Training and Ongoing Technical Development

Why Join Water Engineering?

At Water Engineering, we are committed to providing innovative water treatment solutions while building lasting relationships with our customers. Our team takes pride in delivering exceptional service, technical expertise, and dependable results. We offer a supportive work environment with opportunities to expand your knowledge, develop professionally, and grow within the water treatment industry.

Water Engineering is proud to be an Equal Opportunity Employer.