Admin/ CSR

Admin / CSR
American AC Heat & Plumbing

Help Us Keep Things Running Smoothly

At American AC Heat & Plumbing, we’ve been serving Southern California homeowners since 1981. We’re proud of the team we’ve built, and we’re looking for an Admin / CSR to support day-to-day operations, help with customer service, and assist with special projects and promotional efforts.

If you enjoy staying organized, helping customers, and jumping in on a variety of tasks, we’d love to hear from you. This role is a great fit for someone who likes variety and wants to be part of a team where their work makes a real difference.

What You’ll Be Doing

Customer Service & Administrative Support

• Answer phones and assist customers as needed
• Provide friendly, helpful customer service support
• Help process and manage club memberships
• Assist with general office tasks, scheduling, and calendar coordination
• Keep company documents and records organized
• Handle data entry, paperwork, and other administrative tasks

Marketing & Special Projects

• Support marketing efforts for promotions and campaigns
• Assist with special projects as assigned
• Help coordinate and organize related materials and communications

Recruiting Support (as needed)

• Assist with recruiting tasks when needed, such as posting jobs, reviewing applications, scheduling interviews, or coordinating with candidates

Additional Support

• Assist with basic IT-related tasks when needed (IT knowledge is a plus, not required)
• Pitch in on other office and operational needs as they arise

What We’re Looking For

We’re looking for someone who’s friendly, dependable, and comfortable handling a mix of customer-facing and administrative work. You don’t need to have every skill listed, but being organized, communicating clearly, and following through on tasks will help you succeed.

Ideally, you have:

• Strong customer service skills and a positive, helpful attitude
• Good verbal and written communication skills
• Strong organizational skills and attention to detail
• Basic computer skills, including Microsoft Word and Excel
• Experience in an administrative, customer service, or office support role is preferred
• Some IT knowledge is a plus but not required
• Ability to handle confidential information with care
• Willingness to learn and take on a variety of tasks

What We Offer

• Pay: $26–$32 per hour, depending on experience
• Health insurance
• Dental
• Vision
• 401(k)
• Paid time off

Interested?

If you enjoy helping customers, staying organized, and supporting a busy team, we’d love to hear from you. We look forward to learning more about you!