Assessment Center and Mobile Crisis Care Coordinator

Description

We Did It Again!  InterCommunity is a 2025 Healthcare Top Workplaces Winner!
VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters

InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay.

We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

281 Main St., East Hartford 

40 Coventry St., Hartford 

828 Sullivan Ave., South Windsor

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us?

At InterCommunity, we believe your well-being matters — at work and beyond. That’s why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

Summary:

The ACMCCC utilizing a trauma informed approach supports the Assessment Center, Mobile Crisis team and clients by working with individuals in recovery, InterCommunity staff, area police departments and external providers to promote, support and coordinate services needed to better function in the community thus improving their quality of life. 

Supervision Received:

Receives administrative and clinical supervision from Director of BH Services, Lead Assessment Center Clinician, or designee.

Essential Duties and Responsibilities:

• Provide assistance in intake assessments including supporting individuals in completing paperwork and screening tools
• Assist clinicians in crisis assessments both on site and in the community
• Answer the crisis line
• Research and connect with resources and referrals
• Conduct crises follow up calls
• Care Coordination with EDs/hospitals
• Provide education, support and consultation to individual’s families and their support system as needed 
• Perform related duties as required

Competencies:

• Crisis management skills including assessing for safety and risk 
• Initiative
• Team Player
• Time Management
• Decision Making
• Communication Proficiency (Verbal and Written)
• Technology and computer proficiency (Microsoft word, excel, PowerPoint)
• Organization Skills

Schedule:

Mondays, Wednesdays & Thursdays 10:30 AM -7:00 PM, Tuesdays and Fridays 8:30 AM-5:00 PM  

Requirements

Education &/Or Experience:

A bachelor's degree or an associate degree in health or behavioral health. Equivalent experience in a community health center or behavioral health setting may be considered. Experience working in a setting attending to the needs of those in recovery from mental illness and substance use.