Community Outreach Promotora/Promotor- Health and Human Services

NOTICE TO APPLICANT

Applications must be submitted by 11:59 PM MST the day before the posted End Date.

You must ensure your application reflects the correct and current information for your work experience, hours worked per week per position, education, personal information, etc.

Only the information provided on this application is evaluated when determining compensation.


*** Hiring for two(2) vacancies:
- One position will be assigned in Anthony, NM
- One position will be at various locations throughout the County

Job Description

PURPOSE SUMMARY Coordinate and schedule health and wellness related programs, activities, and outreach services at assigned community resource centers. Connect constituents to health and social services and community-based resources; support access to services, and build collaborative relationships with community members and organizations through local outreach and engagement efforts.

 

ESSENTIAL DUTIES. 

1. Community Engagement and Access to Services

• Provide courteous professional responsive customer service to community members, and service providers that use or visit the community resource centers.
• Coordinate, maintain, and promote a monthly schedule of health, wellness, prevention, and related community programs and activities delivered at the assigned community resource center.
• Ensure that community resource centers are open and closed in accordance with HHS guidelines for related activities.
• Collect and submit requested data regarding center activities, program participation, attendance, and community engagement.
• Lead or assist with the facilitation of meetings, listening sessions, or focus groups to gather community feedback; identify community needs; and evaluate or program activities and service accessibility.

2. Community Outreach

• Serve as a community advocate by helping community members navigate healthcare, social services, and other support systems to improve access to essential services.
• Recruit and engage community members to participate in programs and activities delivered at the community resource center and promote visibility of HHS department programs.
• Develop and implement outreach and recruitment plans to increase adult, youth, and family participation in County and HHS- sponsored programs and activities coordinated by the HHS department or County.
• Recruit, train, and coordinate volunteers in accordance with County policies and procedures to support program delivery, outreach activities, and departmental events.
• Conduct community-based outreach tools, including surveys, needs assessments, and feedback activities to collect information, identify barriers, and evaluate community needs.
• Establish and maintain collaborative relationships with external agencies, service providers, community based organizations, and coalitions to identify resources and facilitate appropriate referrals for health or social services assistance.
• Maintain a good working knowledge of U.S./Mexico border activities, local community trends, and emerging contextual issues that may affect residents, access to services or assigned program areas.

3. Communication

• Meet regularly with supervisor and program staff to coordinate activities, identify program needs, and support program objectives.
• Collaborate effectively as part of a multidisciplinary team that includes other HHS and county staff, community partners, and services providers.
• Represent the HHS department at meetings, community events, trainings, or conferences as requested or assigned by HHS management.
• Assist with the development and distribution of outreach and educational materials as appropriate.
• Prepare and submit timely and accurate reports, activity summaries, attendance records, outcome data, and supporting documentation as required by HHS management.
• Draft and prepare, reports, spreadsheets, requisitions, outreach materials, meeting comments, and other administrative records in accordance with County and departmental policies and procedures.

ADDITIONAL DUTIES.  Other duties as assigned. Work occasional evening or weekend hours based on department or County operational needs. 

QUALIFICATIONS.

A. Education.  High School Diploma or equivalent. 

B. Experience.  Four (4) years of experience in outreach and community mobilization activities, program planning, or community organizing.  Bilingual (English/Spanish) is required. 

C. Education/Experience substitution.  In accordance with County policy. No substitution for required education. 

D. Licenses/Certifications.  Valid driver’s license. Must maintain a valid driver’s license and an acceptable driving record in accordance with County policy. Must have or be able to obtain a Community Health Worker certification within six (6) months of hire. 

E. Other (e.g., post-offer medical exam, polygraph, background check, driver’s license record, etc.).  Must pass pre-employment background check and driving record check. 

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION:

Knowledge of:

• Doña Ana County colonias, villages, populations, community resources, and community networks.

• The ethnicity, languages, socioeconomic characteristics, and life experiences of populations within Doña Ana County communities.

• Family development and youth engagement activities.

• Culturally appropriate community-based education methods.

• Organizational and consensus-building principles and practices.

Skill in:

• Operating general office equipment, computers, and software, including Microsoft Word.

• Maintaining accurate records and documentation.

• Facilitating focus groups, classes, and community-based educational activities.

• Promoting and organizing meetings and classes.

Ability to:

• Communicate effectively, both verbally and in writing, in English and Spanish.

• Develop and maintain collaborative partnerships with community organizations and stakeholders.

• Utilize referral networks within the local health care system.

• Maintain confidentiality of sensitive information.

• Motivate individuals and groups to engage in healthy behaviors.

Compensation Range

$19.59 - $29.39

Doña Ana County is an Equal Employment Opportunity Employer. It is our policy to abide by all federal and state laws prohibiting employment discrimination on the basis of a person’s race, color, religion, age, national origin, sex, disability, serious medical condition, genetic information, ancestry, spousal affiliation, gender identity, sexual orientation or any other unlawful criteria, except where a reasonable Bona Fide Occupational Qualification exists.

 

Doña Ana County will make reasonable accommodation(s) for the known physical or mental limitations of an applicant with a disability, upon request, unless the accommodation(s) would cause an undue hardship on the operation of the County. Please see http://www.donaanacounty.org/ada/ for our Public Notice and to get the Testing/Interview Accommodation Request Form or call 575-647-7210 for assistance.