Strategic plan & capability development - BPO - Fixed Term (M/W/X)

📄 JOB DESCRIPTION 

• • The Strategic Plan & Capabilities Lead orchestrates the delivery of the 3-year marketing strategic plan (Elevate plan). The role also builds the capabilities the marketing organization needs to execute it.

  • Acts as the PMO of the plan: tracks the 4 growth engines and their sub-initiatives, consolidates delivery achievement, and produces executive materials (monthly reports, quarterly reviews)

  • Designs and deploys the capabilities development framework (onboarding, career paths, training, marketing academy) to spread expertise within and across the marketing poles.

  • Works cross-functionally with pole heads, initiative owners, HR and Data & Insights. Partners with the AI & Process BPO on AI upskilling.

  • Actions with full autonomy and responsibility: run plan tracking and governance rituals, challenge initiative owners on milestones, build and maintain reporting, design and deliver training and onboarding content, maintain the Career Path toolkit with HR.

  • Actions with supervisor intervention: changes to plan scope or priorities, training investments, require Marketing Excellence Director validation (and HR where relevant). Monthly review of plan status and capabilities roadmap.

  • Control: monthly executive report, quarterly roadmap reviews, plan achievement rate (% delivery), onboarding completion and training effectiveness KPIs.