Warehouse Associate Lead

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™.

Global Reach with a Local Touch

• 140+ years serving healthcare

• Over 14,000 teammates worldwide

• Serving healthcare partners in 80 countries

• Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland

• 40+ distribution centers

• Portfolio of 300 propriety and branded product offerings

• 1,000 branded medical product suppliers

• 4,000 healthcare partners served

Benefits

• Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates.

• Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program.

• Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage.

• Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs.

• Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family.

• Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits.

• Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave.

• Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you.

Owens & Minor, Inc. is a leading global healthcare solutions company dedicated to empowering customers to advance healthcare. With over 15,000 teammates serving more than 4,000 healthcare industry customers, we provide comprehensive product manufacturing and distribution support across North America, Asia, Europe, and Latin America.

Payrate: $25.11/hour + 8% and 10% shift differential when applicable.

No waiting period on medical, dental, and vision insurance

For internal teammates, compensation will be reviewed and determined in partnership with HR, taking into consideration internal equity and experience.

JOB SUMMARY:

The Warehouse Lead coordinates activities of and provides coaching and guidance to teammates in the warehouse. The Warehouse Lead works alongside and with the team, coaching teammates as needed to ensure maximum productivity. The Lead is responsible for following and enforcing all safety and company policies/procedures, as well as adherence to PPE/MHE policies, in cooperation with the supervisor. The Lead is required to be certified in operating all material handling equipment.

QUALIFYING EXPERIENCE:

• Lead shift to include assigning job functions to teammates, monitoring productivity, assigning teammates to tasks, and resolving process issues to meet DC KPI goals in On-Time Delivery, Shipping Accuracy, Overtime, and Productivity.
• Conduct daily shift start up meetings to review prior day performance and motivate teammates to achieve DC goals for the shift to include consistent progress status and productivity updates throughout the shift.
• Monitor and lead teams through assigned duties to meet productivity KPIs.
• Takes action to improve production methods and working conditions to increase efficiency of the warehouse.
• Resolves work issues and conflict through root cause analysis. Provides effective coaching to assist teammates in solving work problems and conflict.
• Manage shipping materials and supplies inventory in accordance with region and/or organizational procurement schedules.
• Ensures 100% compliance with company policies to include safety, attendance, harassment, and annual operational requirements.
• Effectively communicates across departments, functions, and DCs to ensure best practices are shared and implemented.
• Available to work OT or off hours to complete customer specific orders, to include holidays.
• May be asked to fill in for Supervisor as needed, includes covering other shifts.
• Performs additional duties as directed.

• Takes ownership of DC KPIs through one-on-one coaching of teammates on productivity, resolving smartsolve errors, and managing warehouse OT costs.
• Motivates teammates to achieve DC goals by setting the example, providing timely feedback and support teammate development.
• Assists in training new teammates, responsible for follow up training and ensuring adequate training is completed for each TMs.
• Participates in performance management for teammates. Communicates with supervisors, site leader, and HR regarding personnel issues and day to day operations.
• Maintains fulfillment of job pre-requisites.

QUALIFYING EXPERIENCE:

• HS Diploma or Equivalent
• 2 Years of Warehouse Experience (1 year with O&M preferred)
• 1 Year of People Leadership Experience preferred
• Proven Dedication to Safety
• Drive for innovation and desire to grow
• Experience with warehouse systems
• RF Scanners, Jennifer voice pick equipment, material handling equipment (to include hand truck, forklift/reach trucks, cherry pickers), stretch wrap machines, safety knives, safety harnesses, printers, and computers
• Ability to lift, push, pull up to 50 pounds of force occasionally and up to 25 pounds frequently.

INTERNAL PRE-REQUISITES:

• Maintain less than 2 attendance points in a rolling 12-month period
• Maintain certification on all warehouse equipment
• Maintain less than 3 high impacts in a rolling 12-month period
• No safety write ups within a rolling 12-month period
• No COH write ups
• Meeting or exceeding DC quality goal/productivity goals

KEY COMPETENCIES:

• Decision Making
• Communication
• Learning and Adaptability
• Delegation and Accountability
• Inspire and Engage
• Self-Direction
• Coaching & Development

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by applicable law.

If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis.

Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.