Customer Service Controls Engineer

Description

POSITION OBJECTIVE:

Contribute to the proper design of Mikron Corporation Denver (MDE) control systems. Program the control system and test using Mikron processes and rules. Participant in onsite installs and debug phases as required to meet the expected functionality of the customer’s system within budget and schedule constraints. This includes necessary preparation work to ensure success at the customer site. Support Mikron Corporation Denver goals, values, and operating principles.

Requirements

DUTIES AND RESPONSIBILITIES:

• Advanced Allen-Bradley PLC and HMI programming
• Excellent knowledge of electrical hardware used for Industrial Machinery
• Excellent knowledge of electrical schematics and redline process
• Design, setup and troubleshoot Local and Remote IO
• Demonstrate Advanced Safety knowledge of Industrial Machinery, ability to design safety circuit from scratch.
• Demonstrate Advanced servo motion and VFD experience (startup, debug, tuning).
• Ability to integrate 3rd party equipment such as laser system, leak tester, camera
• Ability to troubleshoot various electrical and controls problems indpendently
• Attend Project Design reviews as scheduled by the CUS KAM or PM
• Familiar with Industrial Networking
• Familiar with electrical standards (NFPA 79, UL 508A, NEC, UL)
• Knowledge of C# or other OOP Language a plus
• Proficient in Microsoft suite: Excel, Power Point, Word
• High Attention to detail
• Support electrical and software design of machines upgrades/continuous improvement
• Support creation of electrical BOM and IO list
• Provide troubleshooting support to mechanical and electrical technicians
• Machine debug (PLC/HMI) from start to final installation at customer site
• Integrate 3rd party equipment
• Perform verification of installed IO
• Responsible for accurately and timely generation of the Controls Engineering documentation package assigned to each customer project
• Support electrical design team for project designs or changes
• Support Validation team to test validation package per customer’s specifications.
• Ability to Multi-task. Be able to handle multiple tasks at the same time, and be able to self manage time constraints

· Support Customer Service personnel- Applications, Engineering, Sales, Customer support, and Parts

• Demonstrate knowledge of the ERP system, Electrical BOM creation, electrical parts selection, and tracking delivery dates
• Other duties as assigned by the CUS Technical Supervisor or CUS Manager

COMPANY RESPONSIBILITIES

• Provide advanced troubleshooting support to mechanical and electrical technicians on the floor
• Complete the Software Design Specification (IO list) with input from Mechanical Engineering
• Perform verification of installed IO
• Responsible for accurately and timely generation of the Controls Engineering documentation package assigned to each customer project
• Support electrical design team for project designs or changes
• Support Validation team to test validation package per customer’s specifications.
• Demonstrate knowledge of Mikron standard materials and practices.
• Ability to travel for supporting installation at customer site and for Customer Service
• Support CUS Controls Engineer Level I
• Ability to delegate tasks as required/instructed
• Keeps a Customer focus when performing work and communicating both with internal and external customers
• Is always striving to better themselves by taking personal responsibility to learn and grow while helping the department adapt and grow while maintaining a positive and professional attitude.
• Maintains Customer Confidentiality
• Must follow all Mikron Corporation Denver and customer policies and procedures
• Values Teamwork and Collaboration
• Strong attention to detail
• Well organized, prepared and punctual
• Positive attitude, demonstrating initiative, drive, and passion for the work
• Respect for diversity with excellent intercultural communication skills, openness, and respect towards others
• Seek professional resolution to inter-personal conflicts
• Ability to give and receive feedback in a professional manner
• Flexible with the ability to remain highly organized while addressing diverse responsibilities and maintaining workload
• Result orientated and driven to completion of goals to meet schedules

QUALIFICATIONS, EDUCATION, AND EXPERIENCE REQUIREMENTS:

Employment Qualifications:

• Must be eligible to work in the United States
• Must have a valid state Driver license
• Willing and able to travel up to 10% of the year, including travel with little to no notice
• Must be available to work overtime

Professional & Technical Education:

• High School Diploma
• Bachelor of Engineering degree and 5 years of relevant working experience

Other Job-Related Experience or Requirements:

• Ability to work hands on, as a team player as well as independently as needed.
• May be required to work off shift hours and holidays

PREFERRED QUALIFICATIONS

• Knowledge of industry accepted engineering practices

SPECIAL SKILLS REQUIRED:

PLC and coding experience

Company Offered Benefits:

• PTO
• 10 paid holidays (1-2 floating holidays depending on start date)
• Parental Leave
• Excellent Medical, Dental, and Vision insurance
• Short Term Disability, Long Term Disability, Life Insurance & ADD
• FSA, HSA
• Employee Assistance Program
• 401k with matching up to 5%, immediately vested
• Tuition and Continuing Education Reimbursement
• Professional Growth Opportunities

Work Environment

• Exposure to noise, vibration, temperature extremes, and clean room conditions.
• Potential hazards include mechanical, electrical, chemical, laser light, and sharps.

*This job will close on 12/09/2026 all applications will be accepted through 12/09/2026*