(Current Pender County Employees Only) Internal- Administrative Officer

**Note: This position is only available to current Pender County Department of Health Employees. External candidates will not be considered.**

Performs intermediate skilled administrative work in the health department billing office. The primary purpose of this position is to assist with patient billing. Ensures accurate billing and timely reimbursement from multiple insurance companies and other payers such as Medicare and Medicaid. Understands correct ICD-10 coding for services rendered. Claims must be reviewed prior to submission and ability to appeal denied claims. Understands privacy laws such as HIPAA. Understands electronic health records and claims software.-Ensure accurate claims information, including patient data, diagnoses and procedure codes.
-Submission of claims on time to primary, secondary and tertiary payers.
-Follow-up on denied or unpaid claims including resubmissions and appeals.
-Generate patient statements and invoices.
-Reconcile claims billing report.
-Posting payments to correct line items.
-Operate a variety of office and computer equipment.
-Assist public with billing questions or complaints.

-General knowledge of office methods and practices. Ability to use correct spelling, punctuation, specific vocabulary. Basic understanding of ICD-10 Coding and Billing practices. Knowledge of mathematics and their application in the work environment. Ability to learn and apply a variety of guidelines. Ability to use office equipment. Ability to work with people with courtesy and tact. Must be self-motivated. Skilled in organizing workflow.

-Completion of high school or equivalent and four yeas of progressively responsible secretarial/administrative/office management and experience; or completion of a two-year secretarial science or business administration program and two years of progressively responsible secretarial/clerical/administrative, office management experience; or completion of a four-year program in a college or university preferably with major emphasis on coursework in business administration, public administration, or other related field; or an equivalent combination of training and experience.

-Valid driver’s license in the State of North CarolinaThis work requires the occasional exertion of up to 50 pounds of force; work frequently sitting, speaking or hearing, using hands to finger, handle or feel and repetitive motions and occasionally requires standing, walking, stooping, kneeling, crouching or crawling, reaching with hands and arms and pushing or pulling; work has standard vision requirements; vocal communication is required to perceive information at normal spoken word levels; work requires preparing and analyzing written or computer data, operating motor vehicles or equipment and observing general surroundings and activities; work has no exposure to environmental conditions; work is generally in a quiet location.